Quality Assurance Analyst

Why work for us? You have high levels of attention to detail and knowledge of operational processes. Your communication skills enable you to provide guidance and support to colleagues around checks, controls and procedures.

Competitive salary up to £26,750. A workplace pension scheme. Hybrid working, with collaborative days in our Leatherhead office. 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata). Private health and dental cover. Support and investment in your personal development. 24/7 access to Employee Assistance Programme and Mental Health First Aiders.

What we do: Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi-award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Certified as Great Place to Work, we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.2 and a Silver Sustainability medal.

The Role: This is an exciting time of growth for us, and we are hiring a Quality Assurance Analyst to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people. Reporting to the Quality Assurance Team Leader, you’ll support the development of procedures and methods to evaluate the effectiveness of controls across Premium Credit. You’ll understand operational processes and procedures as well as the risk and control points. You’ll perform effectiveness testing and assist in the annual adequacy review process. Supporting the continuous improvement of testing procedures, you will ensure appropriate documentation is in place and that testing scripts are relevant and accurate. Monitor industry updates to guarantee testing remains effective. Develop and maintain relationships across teams and functional departments. Contribute to reporting and meetings to ensure that clear and valuable information is provided.

Who we’re looking for: If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience. To be successful as our Quality Assurance Analyst, you’ll have excellent communication skills and the ability to develop effective working relationships across the business. You have skills in data analysis, providing valuable outputs. You have high standards of accuracy and attention to detail. Your organisation skills enable you to prioritise your workload and consistently meet deadlines. You’re able to use your initiative and work independently. It would be beneficial if you have an understanding of risk and control management as well as experience within the financial services industry.

We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to recruitment@pcl.co.uk. If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately, we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if this role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We are not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.