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- Tasks: Make high-volume outbound calls and provide excellent customer service.
- Company: Join a dynamic team at Premium Credit during the busy summer period.
- Benefits: Gain valuable experience in a fast-paced telesales environment.
- Other info: Fixed-term contract with potential for future opportunities.
- Why this job: Perfect for those who thrive on targets and enjoy helping customers.
- Qualifications: Strong communication skills and ability to multitask under pressure.
The predicted salary is between 25000 - 30000 £ per year.
Fixed Term Contract: End of June – Mid September | Location: Leatherhead Hours: 8.30 – 5.00, Monday–Friday
About the role
We’re looking for a temporary FCA Telesales Executive to join our Specialist Lending team over the busy summer period. This is a hands‑on, high‑volume telesales role where you’ll be speaking to both new and existing customers, helping them access our FCA facility while delivering an outstanding customer experience. This is an excellent opportunity for someone who enjoys working to targets, thrives in a fast‑paced environment, and has a confident telephone manner.
What you’ll be doing
- Making high‑volume outbound sales calls to prospective and returning customers
- Handling inbound telephone and email enquiries from FCA customers
- Providing customers with clear, accurate and appropriate information
- Resolving rejected or problematic agreements to support successful processing
- Following up on FCA renewals to help achieve sales targets
- Maintaining accurate customer records
- Supporting the wider team with inbound calls and shared mailbox management
- Producing basic reporting information where required
- Always working in line with Premium Credit’s values, Code of Conduct and FCA regulations
What we’re looking for
Essential
- Strong telephone communication skills with a positive, customer‑focused approach
- Ability to work to targets and manage a busy workload
- Excellent organisation, time management and attention to detail
- Ability to multitask, prioritise and work well under pressure
- Confident written communication skills
Telesales Executive in Leatherhead employer: Premium Credit Limited
Contact Detail:
Premium Credit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Leatherhead
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this is a telesales role, make sure you can confidently communicate your skills and experiences over the phone. Role-play with a friend or record yourself to refine your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the fast-paced world of telesales.
We think you need these skills to ace Telesales Executive in Leatherhead
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about talking to customers, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showcasing your positive, customer-focused approach.
Highlight Your Experience: If you've got experience in telesales or a similar role, let us know! Share specific examples of how you’ve met targets or handled high-volume calls. This will help us see how you can thrive in our fast-paced environment.
Be Organised and Detail-Oriented: We love candidates who can juggle multiple tasks while keeping everything organised. In your application, mention any tools or methods you use to stay on top of your workload and ensure accuracy in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premium Credit Limited
✨Know Your Product
Before the interview, make sure you understand the FCA facility and how it works. Familiarise yourself with the key features and benefits so you can confidently discuss them during your interview. This will show that you're proactive and genuinely interested in the role.
✨Practice Your Pitch
Since this is a telesales role, practice your telephone communication skills. Role-play common scenarios with a friend or family member to get comfortable with making sales calls. Focus on being clear, concise, and maintaining a positive tone throughout.
✨Demonstrate Your Target-Driven Mindset
Be prepared to share examples of how you've met or exceeded targets in previous roles. Think of specific situations where you thrived under pressure and achieved results. This will help the interviewer see that you can handle the high-volume nature of the job.
✨Showcase Your Organisation Skills
Highlight your ability to manage a busy workload effectively. Discuss any tools or methods you use to stay organised, such as prioritising tasks or using digital tools for tracking customer interactions. This will reassure them that you can handle the demands of the role.