At a Glance
- Tasks: Lead research to understand customer and partner needs, driving improvements and insights.
- Company: Premium Credit Limited, a dynamic company focused on customer experience.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: 14-month fixed-term contract with a collaborative team environment.
- Why this job: Make a real impact by shaping customer experiences and influencing key decisions.
- Qualifications: Experience in research and strong analytical skills required.
The predicted salary is between 63000 - 77000 £ per year.
Premium Credit Limited is seeking a Customer & Partner Experience Researcher on a 14-month fixed-term maternity cover contract in a hybrid London setting.
You will lead customer and partner research to understand needs, behaviours and experiences, driving journey improvements and evidence-based decisions.
You'll partner with leaders across Operations, Product, Compliance, Change and Technology to shape research delivery, create actionable insights, and embed best practices across Premium Credit.
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Customer & Partner Insight Researcher employer: Premium Credit Limited
At Premium Credit, we pride ourselves on being a Great Place to Work, offering a supportive and collaborative environment that fosters employee growth and development. With competitive salaries, hybrid working options, and a strong commitment to diversity and inclusion, our team members are empowered to thrive while delivering meaningful change in the financial services sector. Join us in our Leatherhead office and be part of a dynamic team that values innovation and excellence.
