At a Glance
- Tasks: Lead and execute a dynamic content and social media strategy to engage audiences.
- Company: Join Premium Credit, a top-rated employer with a strong commitment to diversity and innovation.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Be part of a collaborative culture that values your input and encourages innovation.
- Why this job: Shape the brand narrative and drive engagement through creative storytelling and impactful campaigns.
- Qualifications: Experience in content strategy, social media management, and excellent writing skills required.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for a Content & Social Media Manager to lead the development and execution of our insight-led content and social media strategy. This is a high-impact role responsible for shaping Premium Credit’s external narrative, strengthening our brand presence, and driving engagement across key audiences. You will create and deliver an always-on content ecosystem across social media, website and owned channels—ensuring consistency, quality and measurable performance. As an ambassador for Brand & Marketing, you will work closely with stakeholders across the business to position PCL proposition to relevant target audiences in key markets through content that drives visibility, advocacy and commercial impact.
About Premium Credit
Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Certified as Great Place to Work, we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal. Our Brand & Marketing function is central to our growth strategy—connecting, elevating and growing our presence across key markets.
Key Responsibilities
- Content & Strategy
- Lead and deliver a data-led content and social media strategy aligned to business and brand objectives
- Develop a cohesive storytelling framework across all channels (social, website, newsletters)
- Plan and deliver multi-format content (copy, visual, video) supporting campaigns, events and product launches
- Social Media & Channels
- Own and manage Premium Credit’s social media channels
- Drive audience growth, engagement quality and brand visibility
- Manage content calendars, publishing and community engagement
- Content Creation & Governance
- Own end-to-end copy development across channels, including website, social and partner communications
- Ensure content is consistent with tone of voice, brand standards and regulatory requirements
- Develop toolkits and messaging frameworks to support scalable, consistent storytelling
- Performance & Optimisation
- Define KPIs and measure success across reach, engagement, follower growth and web traffic
- Analyse performance and provide clear, actionable insights
- Continuously test and optimise content formats, messaging and cadence
- Collaboration & Leadership
- Partner with campaigns, events, product and sales teams to deliver integrated activity
- Act as a content and brand ambassador, enabling colleagues to represent Premium Credit effectively
- Promote best practice and innovation, including the responsible use of AI tools to improve efficiency
About You
What We’re Looking For
- Proven experience leading content strategy and delivering always-on content and social plans
- Strong hands-on experience managing corporate social media channels across B2B and B2C audiences
- Excellent writing and editing skills with a strong sense of tone, storytelling and audience engagement
- Experience producing multi-format content and managing end-to-end content calendars
- Data-driven mindset with the ability to translate insights into clear recommendations
- Strong stakeholder management skills, with experience delivering cross-functional initiatives
- High attention to detail and ability to operate in a regulated environment
Desirable
- Experience in financial services or another regulated industry
- Understanding of SEO and digital content optimisation
- Relevant qualification (e.g. CIM, CIPR or equivalent)
Why Join Us?
At Premium Credit, you’ll be part of a collaborative and forward-thinking organisation where Brand & Marketing plays a key role in shaping the future of the business.
- Lead a high-profile content and social strategy
- Work across exciting campaigns and initiatives
- Contribute to a strong, values-led culture
- Drive innovation in how we engage customers and partners
Equal Opportunities
Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply.
Other Information
We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to recruitment@pcl.co.uk. If you’re made an offer of employment you’ll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you’ll be asked to provide your internet speed at the application stage. All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. PCL uses AI tools to assist with our review of applications, including to summarise CVs against relevant job criteria and transcribe interviews. However, our team always makes the final decision on any application.
Content & Social Media Manager employer: Premium Credit Limited
Premium Credit is an award-winning employer that fosters a collaborative and innovative work culture, making it an excellent choice for professionals seeking to make a meaningful impact in the financial services sector. With a strong commitment to employee growth, you will have the opportunity to lead high-profile content strategies while working in a hybrid environment in London, where diversity and inclusion are at the forefront of our values. Join us to shape the future of our brand and engage with exciting campaigns that drive both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Content & Social Media Manager
✨Tip Number 1
Get your networking game on! Connect with people in the industry, attend events, and engage on social media. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is your chance to shine and demonstrate how you can contribute to Premium Credit’s content and social media strategy.
✨Tip Number 3
Prepare for interviews like a pro! Research the company, understand their brand voice, and come armed with ideas on how you can enhance their content strategy. We want to see your passion and creativity!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Content & Social Media Manager
Some tips for your application 🫡
Show Off Your Storytelling Skills:As a Content & Social Media Manager, your ability to weave a compelling narrative is key. Make sure your application reflects your storytelling prowess—use engaging language and examples that showcase how you've successfully crafted content strategies in the past.
Tailor Your Application:We want to see how you align with our brand and objectives. Customise your CV and cover letter to highlight relevant experience in managing social media channels and creating impactful content. This shows us you understand our needs and are genuinely interested in the role.
Be Data-Driven:Since this role involves a data-led approach, don’t shy away from sharing metrics and results from your previous work. Include specific KPIs you've achieved, like engagement rates or audience growth, to demonstrate your ability to drive measurable performance.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups. Plus, it’s super easy to do!
How to prepare for a job interview at Premium Credit Limited
✨Know Your Content Inside Out
Before the interview, dive deep into Premium Credit's existing content and social media presence. Familiarise yourself with their tone of voice, key messages, and recent campaigns. This will not only help you understand their brand better but also allow you to discuss how you can enhance their content strategy.
✨Showcase Your Data-Driven Mindset
Prepare to discuss specific examples where you've used data to inform your content decisions. Bring insights on how you've measured success in previous roles, such as engagement metrics or audience growth. This will demonstrate your ability to align with their focus on performance and optimisation.
✨Be Ready to Collaborate
Since this role involves working closely with various teams, think of examples that highlight your stakeholder management skills. Be prepared to discuss how you've successfully partnered with others to deliver integrated campaigns, showcasing your collaborative spirit.
✨Bring Your Creative Ideas
Think about innovative content ideas that could fit within Premium Credit's brand narrative. Whether it's a new storytelling format or a fresh approach to social media engagement, having a few creative suggestions up your sleeve will show your enthusiasm and readiness to contribute from day one.
