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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the Cock Inn, part of Premium Country Pubs with stunning locations.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Why this job: Make a real impact on guest experiences while building lifelong friendships.
- Qualifications: Passion for service and leadership skills.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
The predicted salary is between 24000 - 30000 £ per year.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the Cock Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you’re passionate about all things premium, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Sutton Coldfield employer: Premium Country Pubs
Contact Detail:
Premium Country Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in Sutton Coldfield
✨Tip Number 1
Get to know the Cock Inn and its vibe! Spend some time visiting the pub, chatting with staff, and soaking up the atmosphere. This will help you understand what they value in a Shift Supervisor and give you some great talking points during your interview.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and show off your warm, welcoming personality when it counts.
✨Tip Number 3
Don’t forget to highlight your passion for great service! When you apply through our website, make sure to mention any relevant experience or stories that showcase your commitment to delivering top-notch customer experiences.
✨Tip Number 4
Follow up after your application! A quick message expressing your enthusiasm for the role can set you apart from other candidates. It shows you're genuinely interested and ready to jump in and lead the team at the Cock Inn!
We think you need these skills to ace Shift Supervisor in Sutton Coldfield
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV! Just fill out our quick form on the website. We want to know about you, so be honest and straightforward in your answers.
Show Your Passion: Let us see your enthusiasm for great service and teamwork. Mention any experiences that highlight your love for hospitality and leading a team!
Be Yourself: We value authenticity! Don’t be afraid to let your personality shine through in your application. We want to know the real you!
Apply Online: Head over to our website to complete your application. It’s super easy and takes just 2 minutes. We can’t wait to hear from you!
How to prepare for a job interview at Premium Country Pubs
✨Know the Company
Before your interview, take some time to research the Cock Inn and Premium Country Pubs. Understand their values, what they stand for, and their approach to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your passion for training others and creating a positive work environment.
✨Emphasise Customer Service
Since the role involves giving a warm welcome to guests, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a customer or how you handled difficult situations. This will show that you understand the importance of making every guest feel valued.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like as a Shift Supervisor. This not only shows your interest but also helps you gauge if the role is the right fit for you.