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For Companies At a Glance
- Tasks: Maximise booking efficiency and enhance customer experience through data analysis and strategic planning.
- Company: Join Premium Country Pubs, known for exceptional food, stunning locations, and a vibrant atmosphere.
- Benefits: Enjoy a 33% discount, annual bonuses, 25 days holiday, and more perks like shopping discounts.
- Other info: Remote work with travel; flexibility for evenings and weekends is essential.
- Why this job: Be part of a fun team that values creativity and offers opportunities for personal growth.
- Qualifications: Experience in restaurant management, strong analytical skills, and proficiency in Excel required.
The predicted salary is between 36000 - 60000 £ per year.
Booking Capacity and Optimisation Manager, Moffat
Location: Moffat, United Kingdom
Contract: 12-month fixed term, remote with travel
Closing Date: 1st August 2025
Location: Moffat, UK
EU work permit required: Yes
Job Reference: 68963f4da538
Job Views: 3
Posted: 25.08.2025
Job Description
Are you a strategic thinker with a knack for optimising operations? We\’re looking for a Booking Capacity and Optimisation Manager to join our team! In this role, you\’ll use our TMS and Collins booking platform to maximise the efficiency and profitability of reservations and seating arrangements. Your expertise in sales maximisation, data analysis, restaurant management, and Excel will be crucial in driving revenue growth and ensuring a seamless customer experience.
Join us at Premium Country Pubs, where we craft food and drink into something truly special, with beautiful interiors, stunning locations, and great tasting food. If you\’re passionate about all things premium, we want to hear from you.
What’s in it for me?
- 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One.
- Annual Bonus Scheme.
- Fun, laughs, and lifelong friends.
- Pension, 25 days paid holiday, shopping discounts, free shares, and a free employee helpline.
What will I be doing?
- Ensure a seamless booking experience for guests.
- Analyze booking patterns to optimise table utilisation.
- Oversee reservation systems for accuracy and efficiency.
- Work with management to align booking strategies with operations.
- Implement reservation and table management solutions.
- Collect and analyse reservation data and customer preferences.
- Assist with group enquiries, ensuring timely and professional responses.
What do I need?
- Proven restaurant management experience, focusing on reservations and capacity optimisation.
- Strong sales and analytical skills, proficient in data analysis tools.
- Excellent communication, organisational, and problem-solving skills.
- Ability to develop and implement operational strategies.
- Excel skills, including Pivot tables.
- Experience with reservation systems like Zonal Events and TMS Tables.
- Flexibility to work evenings and weekends.
- Driving licence and access to a car for site visits and meetings.
Join Mitchells & Butlers, home to over 1,600 businesses including some of the nation\’s favourite restaurants, bars, and pubs. We provide moments to remember and are passionate about hospitality. Check us out on social media @Mitchells&ButlersCareers.
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Booking Capacity and Optimisation Manager employer: Premium Country Pubs
Contact Detail:
Premium Country Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Capacity and Optimisation Manager
✨Tip Number 1
Familiarise yourself with the TMS and Collins booking platforms before your interview. Understanding how these systems work will not only boost your confidence but also show us that you're proactive and genuinely interested in the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've optimised booking processes in previous roles. We love hearing about real-life experiences, so think about metrics or outcomes that demonstrate your impact on sales and efficiency.
✨Tip Number 3
Brush up on your Excel skills, especially Pivot tables, as they are crucial for data analysis in this role. Consider doing a quick online course or tutorial to refresh your knowledge and impress us with your analytical capabilities.
✨Tip Number 4
Network with professionals in the restaurant management field, particularly those who have experience with reservations and capacity optimisation. Engaging with industry peers can provide valuable insights and may even lead to referrals for the position.
We think you need these skills to ace Booking Capacity and Optimisation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, reservations, and capacity optimisation. Use specific examples that demonstrate your sales maximisation and data analysis skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your strategic thinking abilities. Mention how your skills align with the role's requirements and express your enthusiasm for joining Premium Country Pubs.
Highlight Technical Skills: Emphasise your proficiency in Excel, especially with Pivot tables, and any experience you have with reservation systems like Zonal Events and TMS Tables. This will show that you have the technical know-how to succeed in the role.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully solved operational challenges in previous roles. This will demonstrate your ability to develop and implement effective strategies for booking and table management.
How to prepare for a job interview at Premium Country Pubs
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss your experience with data analysis tools. Bring examples of how you've used data to optimise operations or improve sales in previous roles.
✨Demonstrate Your Restaurant Management Experience
Highlight your proven restaurant management experience, especially focusing on reservations and capacity optimisation. Share specific instances where you successfully managed bookings and improved customer satisfaction.
✨Familiarise Yourself with Relevant Systems
Make sure you understand the TMS and Collins booking platforms mentioned in the job description. If possible, research these systems beforehand and be ready to discuss how you would use them to enhance booking efficiency.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in booking management and how you would address them, ensuring a seamless experience for guests.