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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Premium Country Pubs.
- Benefits: Flexible shifts, 33% dining discount, and financial support tools.
- Why this job: Make a real impact while having fun and building friendships.
- Qualifications: Passion for service and leadership skills.
- Other info: Enjoy team socials, career growth, and a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you’re passionate about all things premium, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Birmingham employer: Premium Country Pubs
Contact Detail:
Premium Country Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premium Country Pubs. Understand their values and what makes them tick. This way, you can show off your passion for great service and how you fit into their culture.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've excelled in customer service or team leadership. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! Even if the application process is mobile-friendly, first impressions matter. Show up looking smart and professional to convey that you take the role seriously and are ready to lead a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications come through directly. Plus, it shows you're keen on joining the team at the White Swan. Let’s get you started on this exciting journey!
We think you need these skills to ace Shift Supervisor in Birmingham
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick form on the website. We want to know about you, so keep your answers straightforward and genuine.
Show Your Passion: Let us see your enthusiasm for great service and teamwork. Mention any experiences that highlight your love for hospitality and how you enjoy making guests feel welcome.
Be Yourself: We value authenticity! Don’t be afraid to let your personality shine through in your application. We’re looking for real people who can connect with our guests and team.
Take Your Time: Even though our form is quick, don’t rush it! Take a moment to think about your answers. We want to get to know the real you, so make sure you’re happy with what you submit.
How to prepare for a job interview at Premium Country Pubs
✨Know the Company
Before your interview, take some time to research the White Swan and its values. Understand what makes their service premium and how they create a welcoming atmosphere for guests. This will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed or trained others in the past. Highlight your ability to motivate and support your team, as this is crucial for the role.
✨Emphasise Customer Service
Since the role revolves around providing great service, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your passion for hospitality and guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows your genuine interest in the role and helps you assess if it's the right fit for you.