At a Glance
- Tasks: Coordinate refurbishment works and manage room handovers in student accommodation.
- Company: Join a dynamic construction team focused on enhancing student living spaces.
- Benefits: Enjoy a supportive team environment with opportunities for growth and development.
- Other info: This role is based in Leeds, perfect for those looking to make a difference.
- Why this job: Be the key link between residents and trades, making a real impact on their living experience.
- Qualifications: Previous experience as a Resident Liaison Officer in a fast-paced setting is essential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Company My client are a Main Contractor, working across the external envelope. The company is very committed to staff development, with a leadership team that brings decades of experience and a shared passion for raising industry standards.
The role - RLO
My client are seeking a proactive, approachable and highly organised Resident Liaison Officer to join the team on a project in Leeds. This role is pivotal in ensuring the smooth coordination of refurbishment works following window installations across student accommodation. The successful candidate will act as the key interface between site teams, multiple trades, and the client, ensuring timely room handovers and minimal disruption to residents.
Key Responsibilities
- Manage the turnaround of approximately 30–40 rooms per week post-window installation.
- Communicate clearly and professionally with residents regarding work timelines and access requirements.
- Schedule and coordinate works with various trades (e.g. painters & decorators, plasterers).
- Identify and resolve any issues that may impact room readiness or resident satisfaction.
- Ensure rooms are reinstated to a high standard and ready for handover.
Previous experience in a Resident Liaison Officer role is essential within the construction industry, where you are comfortable working in a fast-paced environment with tight deadlines.
You will be part of a supportive team environment with room for growth and development.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service
- Construction
Salary
Base pay range: This range is provided by Premises Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Location
Leeds, England, United Kingdom
Resident Liaison Officer in Leeds employer: Premises Recruitment Ltd
Join a dynamic team as a Resident Liaison Officer in Leeds, where your proactive approach will be valued in ensuring seamless communication and coordination during refurbishment works. Our supportive work culture fosters professional growth, offering you the opportunity to develop your skills while making a meaningful impact on resident satisfaction. With a focus on teamwork and excellence, we provide a rewarding environment that prioritises both employee well-being and project success.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Leeds
✨Tip Number 1
Familiarise yourself with the construction industry, especially in refurbishment projects. Understanding the processes and terminology will help you communicate effectively with site teams and trades, showcasing your knowledge during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This is crucial for the RLO role, where you'll be coordinating various trades and ensuring timely room handovers.
✨Tip Number 3
Demonstrate your proactive approach by discussing any past experiences where you identified and resolved issues before they escalated. This will show potential employers that you're capable of maintaining resident satisfaction and smooth operations.
✨Tip Number 4
Network with professionals in the construction and property management sectors. Attend relevant events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to job opportunities.
We think you need these skills to ace Resident Liaison Officer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Resident Liaison Officer. Focus on your ability to manage multiple tasks, communicate effectively with residents, and coordinate with various trades.
Craft a Strong Cover Letter:In your cover letter, emphasise your proactive approach and organisational skills. Mention specific examples from your previous roles that demonstrate your ability to handle tight deadlines and ensure resident satisfaction.
Showcase Communication Skills:Since the role requires clear communication with residents and site teams, include examples in your application that showcase your strong interpersonal skills and ability to resolve issues effectively.
Highlight Problem-Solving Abilities:Discuss any past experiences where you successfully identified and resolved issues that impacted project timelines or resident satisfaction. This will show your potential employer that you can handle challenges in a fast-paced environment.
How to prepare for a job interview at Premises Recruitment Ltd
✨Showcase Your Communication Skills
As a Resident Liaison Officer, clear communication is key. Be prepared to discuss how you've effectively communicated with residents and trades in past roles. Use specific examples to demonstrate your ability to convey information clearly and professionally.
✨Highlight Your Organisational Abilities
This role requires managing multiple tasks simultaneously. Share examples of how you've successfully organised projects or schedules in the past, especially in fast-paced environments. Mention any tools or methods you use to stay organised.
✨Demonstrate Problem-Solving Skills
Expect questions about how you've handled challenges in previous positions. Prepare to discuss specific instances where you identified issues and implemented solutions that improved resident satisfaction or project timelines.
✨Research the Company and Project
Familiarise yourself with the company and the specific project in Leeds. Understanding their values and the scope of work will help you tailor your responses and show genuine interest in the role. It also allows you to ask informed questions during the interview.
