At a Glance
- Tasks: Manage post-completion processes and ensure exceptional customer service in high-end residential projects.
- Company: Join a growing contractor known for its family feel and strong team culture in luxury construction.
- Benefits: Enjoy a competitive salary, great benefits, and exciting career progression opportunities.
- Other info: Opportunity to manage diverse projects and lead a dedicated aftercare team.
- Why this job: Be part of a dynamic team delivering quality work and making a real impact in luxury homes.
- Qualifications: Experience in high-end residential construction, strong communication skills, and relevant qualifications required.
The predicted salary is between 60000 - 65000 £ per year.
Location: West London
Salary: £60k-£65k + great benefits and company culture
Are you an experienced Aftercare Manager or Site Manager/Site Supervisor with experience of managing small works or post-completion remedial works in the Prime Residential market? We are recruiting for a well established Main Contractor that specialises in high end residential projects. This is an exciting role for someone with strong site experience who takes pride in delivering exceptional customer service and quality control.
The Company: Our client is a growing business who are set to increase turnover significantly this and next year giving rise to exciting career progression opportunities. They are expanding their regional presence into Country Homes to complement their core London market. Their typically project sizes range from £2m to £10m and they are now targeting projects to over £20m in value. They also have a successful small works and aftercare division managing projects to £2m. The company has a family feel and a strong team culture.
The Role:
- Oversee the post handover aftercare process, ensuring all contractual obligations are met.
- Be the main point of contact for clients, handling queries and resolving issues efficiently.
- Conduct regular site visits and inspections, ensuring all finishes meet the highest standards.
- Identify and address construction defects, implementing effective solutions.
- Maintain detailed records of remedial works and client communications.
- Manage and support the aftercare team, including subcontractors and internal multi trades.
What We’re Looking For:
- Site based experience in high end residential construction. This could be a good move for an experienced site manager or site supervisor who wants to take on management and client facing responsibility across multiple smaller works. It could also suit an experienced finishing manager with Prime Residential experience.
- Strong understanding of construction processes, materials, and finishing standards.
- A professional, polished individual with excellent communication and client relationship management skills.
- NVQ or equivalent in a relevant construction discipline and SMSTS or SSSTS.
- Proficiency in Microsoft Office, and project management software (ideally Procore).
Apply Now! If you have the skills and experience for this role, we want to hear from you! Click Apply or contact Rob James at 020 8502 0111 for more information.
Aftercare / Post Completion Manager – Prime Residential employer: Premises Recruitment Ltd
Join a well-established Main Contractor in West London, specialising in high-end residential projects, where you will thrive in a supportive and family-oriented work culture. With competitive salaries and excellent benefits, this growing company offers exciting career progression opportunities as they expand their regional presence, ensuring that your contributions to exceptional customer service and quality control are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Aftercare / Post Completion Manager – Prime Residential
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Premises Recruitment Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Aftercare / Post Completion Manager – Prime Residential at Premises Recruitment Ltd.
We think you need these skills to ace Aftercare / Post Completion Manager – Prime Residential
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Premises Recruitment Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
