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- Tasks: Manage key client accounts and provide comprehensive support to ensure satisfaction.
- Company: Join PREMIER OFFICE SYSTEMS, known for excellence and innovation in service delivery.
- Benefits: Enjoy 25 days holiday, pension contributions, fitness facilities, free parking, and a yearly bonus.
- Why this job: Make a real impact in a supportive environment with opportunities for professional growth.
- Qualifications: Excellent communication skills and previous customer-facing experience are essential.
- Other info: This is a full-time, permanent role based in Bury, with a salary of £27,000 plus bonuses.
The predicted salary is between 21600 - 37800 £ per year.
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SERVICE DELIVERY COORDINATOR | BURY, BL9 | FULL TIME, PERMANENT
Salary: £27,000 per annum + 10% yearly bonus
Job: Monday to Friday 8:30am – 5pm (Fully office based)
Benefits: 25 days holiday + bank holidays, pension contribution, on-site fitness facilities, free on-site parking, yearly bonus and flexitime
Our client is looking for a bubbly, confident and communicative individual to join their Service Delivery department, on a full time, permanent basis. With a reputation for excellence and innovation, the business offers a supportive work environment and real opportunities for professional growth. If you enjoy building and maintaining strong relationships with key customers and clients, this may be the perfect role for you!
You Will Be
- Assigned to managing key client accounts within the business, acting as first point of contact for assigned portfolio of clients
- Working as a multitalented account manager with the ability to provide comprehensive support to clients and progress account issues from beginning to end
- Liaising closely with internal and external stakeholders to ensure SLAs are achieved
- Coordinating with management agents to notify and proactively handle relevant issues
- Attending offsite meetings as a representative of the business
- Managing tasks and communications in line with required timescales
You Will Have
- Excellent communication skills with the ability to manage tasks effectively
- Strong attention to detail with the ability to learn new processes with ease
- A proactive, positive approach to problem solving
- Previous experience in a customer-facing or coordination role, with experience in adhering to client SLAs
This is a fantastic opportunity to be part of a well-established and respected organisation that values its people. If you\’re looking to make a real impact and grow your career, apply today!
Call Leanne 01270 589943 or email
INDCOM
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Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Customer Service
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Industries
Administrative and Support Services
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Service Delivery Co-Ordinator employer: Premierofficesystems
Contact Detail:
Premierofficesystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Co-Ordinator
✨Tip Number 1
Familiarise yourself with the company culture at PREMIER OFFICE SYSTEMS. Understanding their values and how they approach customer service will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your communication skills and ability to manage client relationships. Being able to articulate these experiences will highlight your suitability for the Service Delivery Co-Ordinator role.
✨Tip Number 3
Research common challenges faced in service delivery roles and think about how you would address them. This proactive approach will impress interviewers and show that you are ready to tackle issues head-on.
✨Tip Number 4
Network with current or former employees of PREMIER OFFICE SYSTEMS on platforms like LinkedIn. They can provide valuable insights into the role and the company, which can help you tailor your approach when applying.
We think you need these skills to ace Service Delivery Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and coordination roles. Emphasise your communication skills and any previous experience managing client accounts, as these are key for the Service Delivery Co-Ordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bubbly personality and confidence. Mention specific examples of how you've built strong relationships with clients and handled issues proactively, aligning your experiences with the job description.
Highlight Attention to Detail: In your application, provide examples that demonstrate your strong attention to detail. This could include instances where you successfully managed tasks under tight deadlines or ensured compliance with service level agreements (SLAs).
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at PREMIER OFFICE SYSTEMS. Mention why you are drawn to their reputation for excellence and innovation, and how you see yourself contributing to their supportive work environment.
How to prepare for a job interview at Premierofficesystems
✨Show Your Communication Skills
As a Service Delivery Co-Ordinator, excellent communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively during the interview. Use examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Highlight Your Attention to Detail
This role requires strong attention to detail. During the interview, share specific instances where your meticulous nature helped prevent errors or improved processes. This will show that you understand the importance of accuracy in managing client accounts.
✨Demonstrate Problem-Solving Skills
A proactive approach to problem-solving is essential for this position. Prepare to discuss challenges you've faced in previous roles and how you overcame them. This will illustrate your ability to think on your feet and handle issues effectively.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Familiarise yourself with PREMIER OFFICE SYSTEMS and their reputation for excellence. Tailor your responses to align with their values, showing that you would be a great fit for their team.
