At a Glance
- Tasks: Support individuals with mental health issues during crises and help them build resilience.
- Company: Join Hertfordshire Mind Network, a leader in peer support services.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Other info: Flexible working across various Wellbeing Centres in Hertfordshire.
- Why this job: Make a real difference in people's lives while embodying values of Hope, Courage, and Togetherness.
- Qualifications: Lived experience of mental health needs or caring for someone with similar challenges.
The predicted salary is between 25233 - 25233 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Another exciting role has become available within our Peer Support Service.
About the Peer Support Services
Our Peer Support Service started 14 years ago. Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN’s values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do.
Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way.
About the Role
The Peer Support service provides tailored, personalised support for someone’s individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery than someone who has walked a similar path as that person.
- Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists.
- You will help co-facilitate our online Peer Support Group.
- Meet client need and work within this personalised approach.
- Work with clients in the community, within their home, as well as in one of our Wellbeing Centres.
- Support clients in a peer support way.
- Play an integral role in instilling HMN’s values through our 1-1 and group support.
- Play a key part in the development and delivery of our groups.
- Always ensure the delivery of quality services.
The successful candidate will need a personal understanding (lived experience) of mental health needs, or cared for someone who did, a great understanding and proven skills of delivering mental health services, proven skills around working with adults with mental health needs and significant proven knowledge of models and services to meet the needs of adults with mental health needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 16 September 2026. Interviews will be held on Tuesday 22 September 2026 at our Watford Wellbeing Centre. Applicants will be notified of an interview time if shortlisted.
Please note: Due to high numbers of expected applicants, we may close this advert early. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
Peer Support Worker in Waltham Cross employer: Premier
Premier is an exceptional employer that fosters a dynamic work culture in Tangmere, where innovation meets collaboration. Employees benefit from a hybrid work model, competitive remuneration, and opportunities for professional growth through direct engagement with senior leadership on impactful projects. Join us to be part of a forward-thinking team that values strategic insight and hands-on execution in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Peer Support Worker in Waltham Cross
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
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We think you need these skills to ace Peer Support Worker in Waltham Cross
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Premier:Take some time to research Premier and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Premier
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Premier's values and approach.
