At a Glance
- Tasks: Support individuals and families in need, creating tailored support plans and delivering one-to-one interventions.
- Company: Local charity dedicated to making a positive impact in the community.
- Benefits: Competitive salary, staff discounts, and free parking.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathetic approach, strong teamwork skills, and good IT proficiency.
The predicted salary is between 26835 - 32799 £ per year.
Looking for a career change? Want to do something different to help in the community? Our client is a local charity who is seeking an individual who wants to make a difference within the community. This Community Support Worker role will be office based and working with individuals and families who are referred to them via local councils and housing associations.
This role is working in a small team delivering one-to-one intervention appointments and creating agreed support plans for individuals and families who have experienced homelessness, or who have recently been rehoused. These will be low-income families who need support to ensure that they are drawing down all applicable benefits, accessing financial support for loans and debts, and receiving other support and interventions they need. This role will ensure that any health, wellbeing, risk and safeguarding support needs are identified, and signposted to relevant agencies and organisations to improve their family wellbeing. Following up and reviewing the support plans that are put in place.
- Intervention: one-to-one Situational Support Assessment sessions.
- Creation and administration of a Support Plan.
- Financial situation: Identifying vulnerabilities, risk, safeguarding, health and wellbeing and if there are any requirements for additional furniture/appliances.
- Intervention: monthly themed workshops on specific areas such as mental wellbeing, managing money, reducing household bills etc.
- Managing appointments, arranging follow-up calls and actioning of a Support Plan.
- Working alongside partners such as Expert Citizens, Saltbox’s Money Matters & Restart teams, CAB, Disability Solutions, and many other local delivery organisations, to create a person-centred solution alongside, and directly for, each client.
- Make onward referrals and signpost where necessary, including supporting the transition to other services.
- Liaise with professionals and organisations across the area including referrers and partners.
- Deliver support in a person-centred way which builds confidence, identifies each person's strengths, skills, and abilities, and helps people to move forward towards independence.
- Participate in team meetings and share learning, client outcomes, and good practice with relevant colleagues.
- Ensure that client notes and information are recorded in an accurate and timely manner and kept updated, and develop case studies and evaluation records.
- Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately.
Candidate Requirements:
- To evidence an empathetic approach.
- Someone who has a passion to support others.
- Strong team player.
- Must be able to pass a DBS.
- Strong customer focus approach.
- Detail conscious.
- Good IT skills.
This role would suit candidates who have worked in similar support roles previously or people who want a complete change of career to do something rewarding.
Hours: 32 hours per week between Monday – Friday
Salary: £22,380.80 Per Annum
Benefits: staff discount, free staff car park.
Community Support Worker in Stoke-on-Trent employer: Premier
Premier is an exceptional employer that fosters a dynamic work culture in Tangmere, where innovation meets collaboration. Employees benefit from a hybrid work model, competitive remuneration, and opportunities for professional growth through direct engagement with senior leadership on impactful projects. Join us to be part of a forward-thinking team that values strategic insight and hands-on execution in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Community Support Worker in Stoke-on-Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Premier.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Premier!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Premier, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Premier or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Community Support Worker in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Premier:Before hitting send, make sure to tailor your application specifically to Premier! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Premier
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
