Night Shift Crisis Café & Helpline Support Worker in Stevenage

Night Shift Crisis Café & Helpline Support Worker in Stevenage

Stevenage Full-Time 20250 - 24750 £ / year (est.) No working from home possible
Premier

At a Glance

  • Tasks: Provide compassionate support at our Nightlight crisis café and helpline.
  • Company: Join Hertfordshire Mind Network, a leader in mental health services.
  • Benefits: Flexible hours, training opportunities, and a supportive team environment.
  • Other info: Opportunities for career progression and travel across sites.
  • Why this job: Make a real difference in people's lives during their toughest moments.
  • Qualifications: Lived experience of mental health challenges is valued; empathy is key.

The predicted salary is between 20250 - 24750 £ per year.

Hertfordshire Mind Network is seeking a Crisis Cafe/Helpline Support Worker in Stevenage.

You will join a team delivering Nightlight mental health crisis services, including crisis helpline and cafes, on a 7-day rota with evening hours.

We value lived experience of mental ill health and aim to provide compassionate, person-centred support.

Travel across sites may be required; joining a committed, supportive team offers training and progression opportunities.

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Night Shift Crisis Café & Helpline Support Worker in Stevenage employer: Premier

At Premier Resourcing UK Ltd, we pride ourselves on being an exceptional employer that champions diversity and inclusion within the Marketing and PR sectors. Our Central London location offers a vibrant work environment with a hybrid model that promotes work-life balance, alongside generous benefits such as a competitive salary, annual training budget, and a supportive culture that fosters professional growth and mentorship. Join our close-knit team and play a pivotal role in shaping the reputation of leading names in law and professional services while enjoying the perks of a rewarding career.

Premier

Contact Details:

Premier Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Shift Crisis Café & Helpline Support Worker in Stevenage

Connect Through Professional Networks

Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.

Show Up at Local Mental Health Events

Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Premier. Plus, showing your passion for the field in person can leave a lasting impression.

Utilise Online Platforms Tailored to Counselling

Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.

Leverage University Career Services

If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Premier.

We think you need these skills to ace Night Shift Crisis Café & Helpline Support Worker in Stevenage

Compassionate Support
Person-Centred Approach
Mental Health Awareness
Crisis Intervention
Communication Skills
Teamwork
Flexibility

Some tips for your application 🫡

Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.

Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.

Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.

Personalise Your Application for Premier:Take some time to research Premier and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!

How to prepare for a job interview at Premier

Show Your Empathy and Communication Skills

In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!

Prepare for Scenario-Based Questions

Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.

Highlight Your Continuing Education

Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.

Finesse Your Personal Statement

In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Premier's values and approach.