At a Glance
- Tasks: Manage office administration, customer service, and booking coordination in a welcoming environment.
- Company: Vibrant not-for-profit organisation with a rich history and community focus.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Dynamic role with opportunities for training and growth.
- Why this job: Join a friendly team and make a meaningful impact in the community.
- Qualifications: Strong communication skills, customer service experience, and proficiency in IT.
The predicted salary is between 27000 - 28000 £ per year.
Location: Central London, W1U
Contract Type: Permanent
Working Pattern: Full Time (36.5 hours per week, Monday - Friday, occasional Saturday evenings with time in lieu)
Salary: £27,000 - £28,000 (including London Weighting)
Industry: Not-for-Profit / Religious Organisation
About Our Client: Our client is a vibrant and welcoming worshipping community located in the heart of London, with a rich history dating back to 1887. They are dedicated to serving the community through various initiatives, including weekly worship services, recovery groups, and support for vulnerable individuals. The organisation fosters an inclusive environment, making it an engaging place to work.
Role Overview: Our client is seeking an enthusiastic and proactive Office Administrator to join their friendly and efficient team. This pivotal role involves core office administration, customer service, and booking coordination, all while ensuring a warm and inviting atmosphere for visitors. The successful candidate will also have the opportunity to engage in digital communications and support a diverse range of groups that utilise the church's facilities.
Key Responsibilities:
- Reception Management: Ensure a welcoming reception area for all visitors. Greet visitors and inform relevant staff of their arrival. Manage key issuance and recovery for building users.
- Customer Service: Provide high-quality service to all inquiries via phone, email, or in person. Log messages and manage correspondence efficiently. Receive and distribute post and deliveries.
- Administrative Support: Collaborate with the Office Manager to provide administrative assistance to church ministers and members. Prepare materials for meetings and church services, including newsletters and PowerPoint presentations. Maintain data accurately in the Church Suite database.
- Booking Coordination: Handle customer inquiries and discuss booking details professionally. Create and maintain booking forms and invoices. Implement feedback to enhance service offerings and assist with marketing efforts.
- Additional Duties: Adhere to the organisation's policies on equal opportunities, health and safety, and safeguarding. Participate in training and professional development as needed.
Ideal Candidate:
- A welcoming and friendly demeanour, with a strong client focus.
- Excellent organisational and planning skills.
- Strong communication and IT skills, including proficiency in Word, Excel, and PowerPoint.
- Experience in customer service, particularly in handling challenging situations.
- A proactive approach with the ability to work collaboratively in a team environment.
- Familiarity with social media management is a plus.
Why Join Our Client? This is an exciting opportunity to be part of an inclusive community that values collaboration and service. The role offers a chance to make a meaningful impact while working alongside dedicated colleagues and volunteers.
Note: Job description may be subject to change.
Office Administrator employer: Premier
At Premier Resourcing UK Ltd, we pride ourselves on being an exceptional employer that champions diversity and inclusion within the Marketing and PR sectors. Our Central London location offers a vibrant work environment with a hybrid model that promotes work-life balance, alongside generous benefits such as a competitive salary, annual training budget, and a supportive culture that fosters professional growth and mentorship. Join our close-knit team and play a pivotal role in shaping the reputation of leading names in law and professional services while enjoying the perks of a rewarding career.
