At a Glance
- Tasks: Lead client relationships and drive impactful marketing strategies for ambitious brands.
- Company: Dynamic agency with a focus on growth and innovation.
- Benefits: Private medical insurance, gym access, learning budgets, and clear career progression.
- Other info: Work in a high-spec office with direct exposure to founders and senior leadership.
- Why this job: Be the strategic partner that shapes results-driven campaigns and drives commercial growth.
- Qualifications: 3-5 years' agency experience and strong client leadership skills.
The predicted salary is between 58500 - 71500 £ per year.
London - 4 days a week in office, 1 day WFH. We're looking for a client services professional to become the strategic lead and trusted partner across a portfolio of ambitious, fast-growing brands. This is a role for someone who thrives at the intersection of client leadership, campaign strategy, and commercial growth - someone who wants to shape work that genuinely drives results, not just manage delivery.
The Role:
- You'll be the person clients rely on most: their strategic advisor, day-to-day partner, and the one ensuring everything we deliver is high quality, effective, and commercially impactful.
- You'll own your accounts end-to-end, from strategy through to execution, while playing a key role in new business growth.
What You’ll Be Responsible For:
- Own senior client relationships (Marketing Director / CMO level).
- Lead structured comms: weekly, monthly and quarterly touchpoints.
- Proactively manage risk and ensure long-term client satisfaction.
- Embed yourself as a true extension of your clients’ teams.
- Translate business goals into clear, ambitious marketing strategies.
- Bring a strong point of view - challenge, shape and elevate briefs.
- Stay close to performance and confidently guide optimisation.
Internal Team Leadership:
- Write clear, inspiring briefs across creative, media and strategy.
- Manage timelines, delivery and quality of output.
- Act as the bridge between client ambition and internal execution.
Commercial Growth:
- Own account revenue and identify organic growth opportunities.
- Lead renewal conversations and scope expansion.
- Work towards clear retention and growth targets.
New Business:
- Contribute to pitches, strategy and presentations.
- Help shape agency narrative, case studies and credentials.
About You:
- 3-5 years' agency experience.
- Strong client leadership skills with strategic credibility.
- Commercially aware - you take ownership of account performance.
- Confident communicator - comfortable presenting and challenging.
- Passion for growth marketing, performance and creative.
What's on Offer:
- Private medical insurance.
- Gym & wellness access.
- High-spec office with excellent amenities.
- Learning budgets, events and masterclasses.
- Direct exposure to founders and senior leadership.
- Clear progression path with real growth opportunities.
Client Services Senior Account Manager / Account Director in London employer: Premier
Premier is an exceptional employer that fosters a dynamic work culture in Tangmere, where innovation meets collaboration. Employees benefit from a hybrid work model, competitive remuneration, and opportunities for professional growth through direct engagement with senior leadership on impactful projects. Join us to be part of a forward-thinking team that values strategic insight and hands-on execution in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Senior Account Manager / Account Director in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Premier and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Premier are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Premier on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Premier. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Services Senior Account Manager / Account Director in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Premier. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Premier:Show us that you’ve done your homework! In your application, briefly mention what you admire about Premier’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Premier
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Premier will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Premier, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
