At a Glance
- Tasks: Be the go-to person for leasehold and shared ownership queries, ensuring smooth communication.
- Company: Join a charity focused on community support and housing solutions.
- Benefits: Competitive pay, holiday accrual, and valuable experience in the housing sector.
- Other info: Temporary role with potential for growth in a supportive environment.
- Why this job: Make a difference in people's lives while gaining essential administrative skills.
- Qualifications: Experience in customer service or administration is a must.
The predicted salary is between 22 - 23 £ per hour.
31 Oct, 2026# Leasehold Officer* CV-Library* London, UKTemporary Charity### Job Description Leasehold Officer Poplar5-month initial contract£22.87 PAYE basic plus £3.68 accrued holiday As the successful candidate you will be the first point of contact for routine leasehold and shared ownership enquiries, ensuring contacts are acknowledged, recorded, allocated and responded to within agreed timescales.
You will also be responsible for the below: Provide clear and accessible standard information on lease terms, residents' rights and responsibilities, policies, procedures and application requirements, referring matters requiring interpretation or judgement to the appropriate colleague.
Receive, check, log and process applications and notices, including Right to Acquire, Right to Buy, resales, assignments, mortgages and remortgages, improvements, staircasing, subletting, covenants and other leasehold requests.
Check that applications include the required information and supporting documents, request missing information and keep applicants updated on progress.
Maintain application trackers, case-management systems, diaries and workflow records, highlighting approaching deadlines, overdue actions and incomplete cases.
Prepare standard correspondence, acknowledgements, information packs, forms, notifications and routine responses using approved templates.
Provide administrative support for statutory and other consultations, including preparing and issuing documents, recording observations and responses, and directing enquiries to the appropriate officer.
Update leaseholder and property records accurately, including contact details, correspondence preferences, ownership information, application stages, decisions and completed actions.
Undertake routine document checks, data entry, scanning, filing, indexing and quality assurance in accordance with agreed procedures.
Monitor shared mailboxes, telephone enquiries and other service channels, allocate work appropriately and follow up outstanding responses.
Assist with complaints, Councillor and MP enquiries and information requests by gathering records, preparing chronology and background information, and tracking response deadlines.
Please only apply if you have the relevant experience.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed) #J-18808-Ljbffr
Leasehold Officer employer: Premier
Premier is an exceptional employer that fosters a dynamic work culture in Tangmere, where innovation meets collaboration. Employees benefit from a hybrid work model, competitive remuneration, and opportunities for professional growth through direct engagement with senior leadership on impactful projects. Join us to be part of a forward-thinking team that values strategic insight and hands-on execution in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Premier.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Premier? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Premier's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasehold Officer role at Premier, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Premier
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Premier operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Premier. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Premier.
