Relationship Manager in Knaresborough

Relationship Manager in Knaresborough

Knaresborough Full-Time 29816 - 36442 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage relationships with delivery partners and create employment opportunities for participants.
  • Company: Join Better Connect, a not-for-profit organisation making a difference in Yorkshire.
  • Benefits: Enjoy flexible working, 26+ days holiday, and a supportive team culture.
  • Other info: Diversity is celebrated here; we welcome all applicants who align with our values.
  • Why this job: Make a real impact by helping individuals thrive in their work and life.
  • Qualifications: Experience in project management and building effective relationships is essential.

The predicted salary is between 29816 - 36442 £ per year.

We want to strengthen our team with a new Relationship Manager joining our Programmes team. The role will manage a number of our programmes and be the main point of contact for delivery partners on those programmes. Employer engagement is also a key activity for managing these programmes. Experience of managing employability programmes from implementation to close-down and a project management qualification are of particular interest to us.

Working closely with the other Relationship Managers you will ensure a high-quality and consistent supportive experience for our delivery partners. Flexible hybrid working is available, but it’s important that you are close to and can regularly travel across York, North Yorkshire and West Yorkshire as and when required.

We are a Disability Confident Employer, a Mindful Employer, and an Age-Friendly Employer. Diversity of thought and experience strengthens our team, and we encourage applications from anyone regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We truly welcome applications from anyone who thinks they are a good fit for the role.

The following are key points from the Job Description and Person Specification:

  • Lead and manage strong working relationships with delivery partners, funders, and stakeholders
  • Develop strategic employer relationships that create sustainable employment opportunities for participants
  • Manage the performance, quality and compliance of employability programmes
  • Liaise with external stakeholders to ensure programmes are embedded within wider strategies and activities
  • Contribute to the ongoing development and sustainability of Better Connect

Person specification:

  • Experience of building effective relationships with a range of people
  • Experience of managing projects or programmes within employability, skills, or similar provision
  • Experience of employer engagement and developing employment opportunities
  • Understanding of employment initiatives such as supported employment and wage subsidy
  • Well-developed personal and networking skills and ability to build supportive professional relationships
  • Ability to make judgements and recommendations in the context of complex systems and risk
  • Demonstrable commitment and modelling of Better Connect’s values

Better Connect is a not-for-profit organisation that seeks to create a Yorkshire where everyone can thrive in their life and their work. We hold our values at the heart of everything we do, and the success of our programmes is due to the great people who work here and our partnerships of community‑focussed organisations.

We believe that locally rooted organisations with a strong social mission who work in effective partnership with others have the biggest impact on individuals and communities. We exist to create those partnerships and unlock the potential of local organisations.

We have a strong track record and are well‑regarded within the region. Our way of working, led by our values and represented by our kind, friendly and professional team, shows that truly collaborative partnership working can be life‑changing for the individuals our programmes support.

We are a professional, supportive, and welcoming team united by our shared vision and values. Our regular employee experience surveys consistently show that working here is fantastic. At Better Connect, we want all members of our team to feel supported, valued and ultimately happy at work. We want people to feel empowered to be themselves and feel safe enough to do that whilst at work. We value everyone’s voice equally and aim to ensure that Better Connect is a place that represents everyone who works here.

Benefits of working at Better Connect include:

  • Monthly Team Days, where we all get together to learn and have some fun. These are also often opportunities to collaborate and co‑produce work.
  • We know the value of a good work-life balance and have an effective flexible working policy to support this – including flexibility of start, finish and lunchtimes, hybrid working, and supportively considering formal flexible working requests.
  • We receive a minimum of 26 days holiday (pro rata), which increases the longer you work at Better Connect. Bank holidays are in addition to this, meaning everyone gets at least 34 days off each year.
  • Our Employee Assistance Programme provides access to a comprehensive package of wellbeing support including counselling, 24/7 helpline and wellbeing portal that also includes information about family and relationships, legal and financial matters.
  • After 3 months of service, all staff are automatically enrolled in our pension scheme with the People’s Pension. The People’s Pension offers a range of investment options, including an ethical fund.
  • We offer enhanced maternity, paternity and adoption leave to make it easier for team members who are welcoming a new addition to their family.

Relationship Manager in Knaresborough employer: Premier

Premier is an exceptional employer that fosters a dynamic work culture in Tangmere, where innovation meets collaboration. Employees benefit from a hybrid work model, competitive remuneration, and opportunities for professional growth through direct engagement with senior leadership on impactful projects. Join us to be part of a forward-thinking team that values strategic insight and hands-on execution in a supportive environment.

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Contact Details:

Premier Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Relationship Manager in Knaresborough

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We think you need these skills to ace Relationship Manager in Knaresborough

Relationship Management
Project Management
Employer Engagement
Stakeholder Liaison
Performance Management
Quality Assurance
Networking Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Premier. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Premier and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Premier. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Premier's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Premier

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Premier.

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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Premier will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Premier and how you would contribute to adapting HR strategies.