Floating Support Refuge Worker

12 Nov, 2026# Floating Support Refuge Worker* CV-Library* Westminster, London SW1, UKTemporary Charity### Job DescriptionRole: Floating Support Refuge WorkerBased: WestminsterRate: £15.50ph PAYE or £20 UMBStart Date: ImmediatelyDuration: Temporary for 3 monthsHours: Full-time 30 hours per week, Monday – Friday 9.30-4 pm on-site each dayOur client, a specialist charity, is looking for a Floating Support Refuge Worker to work across 4 refuge sites in WestminsterSynopsis of duties:Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges.Synopsis of duties:Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuseConducting key work sessions regularly and keeping casework records up to dateBe present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when requiredCarry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floorsCarry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly)Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etcHave face-to-face sessions with residents weeklyHelp residents complete most forms, sometimes housing applications, etc which is time-consumingReport housing maintenance issues following checksAttend to women on an ad-hoc basisKeep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthlyAttend appointments, GP, court hearings, etc with clientsPhysically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairsKeep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etcDistribute or unpack donationsPrepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, and celebrating with residentsCarry out house meetings, H&S recording, or chasingTurn around voids, prepare rooms, or get maintenance, take referralsPhysical presence at sitesLone working sometimes when there is no site coverTake part in staff meetings and supervision meetings, sometimes off-siteEssential Requirements:Experience of working in a refugeExperience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriatelyExperience working with victims of domestic abuse in a professional capacityEnhanced Child and Adult workforce DBS on the update serviceAvailable immediatelySupporting Futures Consulting acts as both an employer and an agency