Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client services and strategy for top hospitality brands, driving marketing excellence.
- Company: Join a leading agency in hospitality marketing with a creative and collaborative culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Shape the future of hospitality marketing and make a real impact.
- Qualifications: Proven experience in client services and strong leadership skills required.
- Other info: Diverse and inclusive workplace committed to equality and professional development.
The predicted salary is between 43000 - 67000 £ per year.
About the Agency
This is a standout opportunity to join one of the UK’s most respected names in hospitality marketing, a creative collective of digital marketers, social strategists, PR specialists and content creators. The agency partners with leading restaurant groups and emerging independents, crafting distinctive brand stories, driving awareness, and delivering tangible commercial growth. The culture is built on collaboration, curiosity and creative excellence. Expect a team that celebrates bold thinking, values balance and wellbeing, and provides genuine opportunities for professional development.
The Role
The Client Services & Strategy Lead will take charge of the agency’s client services function, driving strategic excellence, commercial performance and client satisfaction across the portfolio. This person will act as both a senior strategic advisor to major hospitality brands and an internal leader, ensuring the agency delivers integrated, high-performing marketing strategies across its PR, Digital, Social and Content divisions. This is a pivotal role in the agency’s next phase of growth, perfect for someone ready to shape how hospitality marketing is delivered at the highest level.
About You
You’re a strategic, commercially astute marketing leader with a passion for hospitality and a track record of delivering high-performing, insight-led campaigns. You’re as comfortable shaping strategy as you are mentoring teams, challenging ideas, and building trusted relationships with senior stakeholders.
- Proven experience leading client services, marketing or strategy within an integrated agency or hospitality group.
- A strong grasp of hospitality marketing — from local activations to brand development and retention strategy.
- Exceptional leadership and mentoring skills, with the ability to elevate team capability and confidence.
- Strong analytical and strategic abilities, with a focus on measurable outcomes.
- Confidence managing senior clients and guiding marketing decisions at a board level.
- Commercial acumen and fluency in performance metrics (revenue, engagement, retention).
- Working knowledge of CRM and reservation platforms (e.g. Mailchimp, Klaviyo, SevenRooms, OpenTable).
- Excellent communication and presentation skills, with a collaborative and proactive approach.
If you feel you have the suitable experience and skill to complete these roles, please submit your CV for consideration.
If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role.
Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.
Locations
Client Services & Strategy Lead - Account Director employer: Premier
Contact Detail:
Premier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Strategy Lead - Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality marketing scene. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work in client services and strategy. Include case studies that demonstrate your impact on previous campaigns. This will not only impress potential employers but also give you confidence when discussing your experience.
✨Tip Number 3
Prepare for interviews by researching the agency thoroughly. Understand their clients, recent campaigns, and overall mission. This will help you tailor your responses and show that you’re genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Client Services & Strategy Lead - Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Services & Strategy Lead. Highlight your experience in hospitality marketing and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics to demonstrate your impact, like revenue growth or successful campaigns. This will help us see your commercial acumen in action.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hospitality and how you can contribute to our agency's growth. We love bold thinking, so don’t be afraid to let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier
✨Know Your Hospitality Marketing Inside Out
Make sure you brush up on the latest trends and strategies in hospitality marketing. Be ready to discuss how you've successfully led campaigns in the past, and think about specific examples that showcase your understanding of brand development and retention strategies.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in mentoring teams and elevating their capabilities. Think of instances where you've guided your team through challenges or helped them achieve significant results, as this will demonstrate your leadership style and effectiveness.
✨Be Data-Driven
Since the role requires strong analytical skills, come prepared with insights from your previous roles. Discuss how you've used performance metrics to drive decisions and improve outcomes, and be ready to explain your familiarity with CRM and reservation platforms.
✨Engage with Confidence
Practice your communication and presentation skills ahead of time. You’ll need to convey your ideas clearly and confidently, especially when discussing strategies with senior clients. Consider doing mock interviews to refine your delivery and ensure you come across as both collaborative and proactive.