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- Tasks: Join our team as a Social Housing Repairs Planner/Scheduler, delivering top-notch customer support daily.
- Company: Be part of a vibrant and established team making a difference in social housing.
- Benefits: Enjoy a competitive salary of £27,000-£28,000 with a supportive work environment.
- Why this job: This role offers a chance to enhance your organizational skills while contributing to community welfare.
- Qualifications: Experience in scheduling or planning is essential; strong communication and multitasking skills are a must.
- Other info: Work hours are 8am to 5pm, and the position is completely office-based.
The predicted salary is between 27000 - 28000 £ per year.
As a Social Housing Repairs Planner/Scheduler, you will be responsible for delivering first class customer support.. This is an excellent opportunity to join a vibrant and established team.
Responsibilities will include:
- Sending jobs/locations to operatives via their PDA
- Liaising with clients to ensure work is booked in
- Managing the Operatives diaries and calendars
- Escalating concerns to senior management
- Responding to emails regarding repairs in accordance with operational procedures
- Logging calls and requests on IT Systems
- Liaising with operatives about completed jobs and return visits
- Ensuring engineers have all the correct information for the site and checking that it is being recorded correctly
- Assisting with contract management
The ideal candidate will need to have experience in a similar scheduling or planning role.
Experience//Skills required
- scheduling experience essential
- Strong organisational skills with the ability to multi task
- Excellent communication skills
- Ability to adapt to changing priorities and work in a fast paced environment
- Attention to detail
- Good team player
- IT Literate
Working hours 8am to 5pm
Completely office based
£27,000-£28,000
Premier Work Support | Social Housing Repairs/Scheduler employer: Premier Work Support
Contact Detail:
Premier Work Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premier Work Support | Social Housing Repairs/Scheduler
✨Tip Number 1
Familiarize yourself with the specific scheduling software and IT systems commonly used in social housing repairs. This knowledge will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight your experience in managing diaries and calendars effectively. Be prepared to discuss specific examples of how you've successfully coordinated schedules in previous roles during the interview.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you handle client interactions and resolve issues. Think of scenarios where you’ve turned a challenging situation into a positive outcome.
✨Tip Number 4
Emphasize your ability to adapt to changing priorities. Prepare examples that illustrate your flexibility and how you manage multiple tasks in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Premier Work Support | Social Housing Repairs/Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling or planning roles. Emphasize your organizational skills and ability to multitask, as these are crucial for the position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your ability to liaise effectively with clients and team members.
Showcase IT Literacy: Mention any relevant IT systems you have experience with, especially those related to scheduling or repairs management. This will show that you are prepared to handle the technical aspects of the job.
How to prepare for a job interview at Premier Work Support
✨Showcase Your Scheduling Experience
Make sure to highlight your previous experience in scheduling or planning roles. Be prepared to discuss specific examples of how you've successfully managed diaries and calendars, as this is a key responsibility for the position.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients and operatives, it's crucial to showcase your excellent communication skills. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated in past roles.
✨Emphasize Your Organizational Skills
The ability to multi-task and stay organized is essential for this job. Prepare to discuss how you prioritize tasks and manage your time effectively, especially in fast-paced environments. Consider sharing tools or methods you use to stay organized.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to adapt to changing priorities. Think of scenarios where you've had to adjust plans on the fly and how you handled those situations. This will demonstrate your flexibility and problem-solving skills.
