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- Tasks: Process sales orders, support teams, and manage customer enquiries.
- Company: Join a long-established client with a friendly team atmosphere.
- Benefits: Potential for permanent employment and a supportive work environment.
- Other info: Work Monday to Friday, 8:30am - 5:00pm in Medway towns.
- Why this job: Gain valuable experience in administration and customer service.
- Qualifications: Previous customer service experience and IT proficiency required.
The predicted salary is between 24000 - 30000 £ per year.
We are recruiting for an Office Administrator on a temporary basis on behalf of one of our long established clients. There may be opportunities for permanent employment after a qualifying period.
Responsibilities:
- Processing sales orders through the system
- Supporting the sales and customer service teams
- Ensuring that customer's orders are delivered in time and in full or advising them of the delay of their orders in applicable
- Dispatch parts to customers, where required
- Processing service requests from retailers if required
- Inputting data to relevant systems and databases
- Handling enquiries via telephone and email
- Managing returns and also collection and credit requests
- Call handling
Working 8:30am - 5.00pm, Monday - Friday, you will be working in a small friendly team assisting with the day-to-day administration and operation of the Customer Service department.
Location: Medway towns.
Requirements:
- You will have previous experience in customer service and administration
- Be IT literate, including being proficient in Excel
- Have good communication skills
- Be well organised
Office Administrator employer: Premier Work Support
Contact Detail:
Premier Work Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Office Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions related to customer service and administration. We want you to feel confident and ready to showcase your skills when the time comes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Office Administrator position. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the responsibilities listed in the job description, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Office Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your IT Skills: Since being IT literate is a must, make sure to mention your proficiency in Excel and any other relevant software. We want to know how you can hit the ground running and support our sales and customer service teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Premier Work Support
✨Know Your Stuff
Make sure you understand the role of an Office Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, like processing sales orders and handling enquiries. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Skills
Since the role requires proficiency in Excel and good communication skills, be ready to discuss your experience with these tools. Bring examples of how you've used Excel in previous roles or how you've effectively communicated with customers to resolve issues.
✨Prepare for Common Questions
Think about common interview questions related to customer service and administration. Prepare answers that highlight your organisational skills and ability to manage multiple tasks. Practising these responses can help you feel more at ease during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows that you’re not just interested in the job, but also in how you can fit into their environment and contribute positively.