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- Tasks: Process sales orders and support customer service teams to meet targets.
- Company: Established furniture company located in the Medway towns.
- Benefits: Potential for permanent role, great team environment, and flexible hours.
- Why this job: Join a proactive team and enhance your customer service skills.
- Qualifications: Motivated individuals with a passion for customer service.
- Other info: Monday to Friday hours with a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
A well-established furniture company, centrally located in the Medway towns, are seeking a proactive Customer Service & Sales Administrator on a temporary basis. There may be permanent opportunities for the right candidate.
Duties will include:
- Processing sales orders efficiently and accurately
- Supporting sales and customer service teams in meeting key performance targets
- Managing customer web portals and ensuring orders are delivered in full and on time
- Handling service requests, returns, and credit requests with professionalism
- Responding to telephone and email enquiries promptly and courteously
- Inputting data accurately into relevant systems and databases
- Coordinating inspections and liaising with third-party companies (where required)
- Following company procedures and processes to maintain quality and compliance
Hours of work are Monday to Thursday, 8.30am - 5.00pm (1-hour unpaid lunch), and Friday, 8.30am - 4.30pm (30-minute unpaid lunch).
If you’re motivated, conscientious, and enjoy delivering excellent customer service, please apply today.
Customer Service and Sales Administrator in Medway employer: Premier Work Support
Contact Detail:
Premier Work Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Administrator in Medway
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the furniture industry. A personal recommendation can go a long way in landing that Customer Service & Sales Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their furniture lines and customer service approach will show you're genuinely interested and ready to contribute to their team.
✨Tip Number 3
Practice your communication skills! Since this role involves handling enquiries and processing orders, being articulate and confident in your responses will impress potential employers during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing motivated candidates who are eager to join our team!
We think you need these skills to ace Customer Service and Sales Administrator in Medway
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales administration. We want to see how you've processed orders, managed customer queries, and supported teams in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about delivering excellent customer service and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Attention to Detail: In this role, accuracy is key! Mention any experiences where you've had to input data or manage orders meticulously. We love candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Premier Work Support
✨Know the Company Inside Out
Before your interview, take some time to research the furniture company. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service & Sales Administrator, you'll need to demonstrate your ability to handle enquiries and service requests. Prepare examples from your past experiences where you've successfully resolved customer issues or improved service delivery. Be ready to discuss how you can contribute to meeting key performance targets.
✨Be Ready for Role-Specific Scenarios
Expect scenario-based questions that relate to processing sales orders, managing customer web portals, and handling returns. Think about how you would approach these tasks and be prepared to explain your thought process. This will highlight your proactive nature and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to customer service, or potential career progression. This shows that you're not just interested in the job, but also in how you can grow within the company.
