We are recruiting for a Temporary Contracts Administrator to provide administrative support within an Estate Services team. The role covers contract administration, data management, customer service and financial administration.
Hours: Monday-Thursday 8:00am-4:30pm, Friday 8:00am-3:30pm
Location: Medway, Kent
The Role
You will support the day-to-day administration of estate services, working with operational teams, contractors and customers to ensure services are delivered efficiently and records are accurate.
Key responsibilities include:
- Providing administrative and contract support.
- Raising and monitoring works orders and service requests.
- Maintaining accurate records and updating systems.
- Liaising with contractors, customers and colleagues.
- Coordinating appointments and contractor visits.
- Processing invoices and purchase orders.
- Supporting KPI, performance and expenditure reporting.
- Responding to customer enquiries and service requests.
- Maintaining documentation in line with company procedures and data protection requirements.
Essential Requirements
- Previous administration experience.
- Strong attention to detail and organisational skills.
- Experience maintaining records and handling data.
- Writes and speaks with ease and communicates confidently with customers, contractors and colleagues.
- Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
- Working knowledge of ONE Housing housing management software.
- Working knowledge of Total Mobile workforce management software.
- Strong IT skills and the ability to manage competing priorities and deadlines.
- GCSE (or equivalent) in English and Maths at Grade C/4 or above.
- Experience within social housing, property services, facilities management or estate services.
Desirable
- Experience supporting contract management.
- Experience processing invoices and purchase orders.
- Experience producing reports, KPIs or analysing service data.
- A Business Administration, Housing or Property-related qualification.
This role would suit someone who is organised, reliable and confident working in a busy environment, with a strong eye for detail and customer service
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