At a Glance
- Tasks: Assist customers, sell stock, and process payments in a friendly environment.
- Company: Join Premier Work Support, a dynamic team in Leatherhead and Reigate.
- Benefits: Earn £13.50 per hour with flexible working hours.
- Other info: Perfect for students seeking temporary work with great team support.
- Why this job: Gain valuable experience in customer service and retail while making a difference.
- Qualifications: No prior experience needed; just bring your enthusiasm and reliability!
The predicted salary is between 13.5 - 13.5 £ per hour.
Premier Work Support are currently recruiting for reliable and enthusiastic temporary General Assistants to join our client's team across Leatherhead and Reigate. If you are confident dealing with customers, enjoy working as part of a team and are comfortable handling stock and cash transactions, we would love to hear from you!
About the Role
As a General Assistant, you will support the operation of the site, assisting customers, selling stock and processing cash and card payments. You will play an important role in ensuring customers receive a friendly, professional and efficient service. Previous retail or customer service experience is desirable but not essential, as training can be provided for the right candidate.
We are looking for candidates who are:
- Reliable, punctual and hardworking
- Friendly, professional and approachable
- Confident communicating with customers and colleagues
- Comfortable handling cash and processing payments
- Able to work effectively both independently and as part of a team
- Organised, attentive and able to work accurately
- Customer-focused with a positive attitude
- Flexible and willing to support the wider team when required
Key Responsibilities
- Assisting customers with their purchases and providing excellent customer service
- Selling stock and ensuring customers receive the correct items
- Operating the till and processing cash and card payments accurately
- Handling cash responsibly and following cash-handling procedures
- Replenishing and organising stock as required
- Checking stock levels and reporting any discrepancies
- Keeping the sales and working areas clean, tidy and well presented
- Assisting with deliveries, stock movements and general housekeeping
- Answering customer queries in a polite and professional manner
- Supporting colleagues with general duties as required
- Following all company policies, procedures and health & safety requirements
Requirements
- Good communication and customer service skills
- A professional, friendly and helpful approach
- Confidence handling cash and processing payments
- Good attention to detail and accuracy
- Ability to work independently and as part of a team
- Reliable and punctual
- Previous retail, sales or customer service experience is advantageous but not essential
Pay & Hours
£13.50 per hour
Working Hours: 09:30am - 5:30pm on a shift basis
Locations: Leatherhead and Reigate
Apply Now!
If you are reliable, customer-focused and looking for temporary work in Leatherhead or Reigate, we would love to hear from you. Apply today to join the Premier Work Support team.
General Assistant in Leatherhead employer: Premier Work Support
Join a dynamic and growing company that values its employees and fosters a supportive work culture. As an HGV Technician, you will benefit from ongoing training and development opportunities, ensuring your skills remain sharp and relevant in the industry. With a commitment to safety and excellence, this role offers a chance to work with a well-maintained fleet in a collaborative environment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Leatherhead
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Premier Work Support.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Premier Work Support. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace General Assistant in Leatherhead
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Premier Work Support.
How to prepare for a job interview at Premier Work Support
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Premier Work Support's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Premier Work Support offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
