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- Tasks: Process sales orders and support customer service teams to meet targets.
- Company: Established furniture company located in the Medway towns.
- Benefits: Potential for permanent role, great team environment, and flexible hours.
- Why this job: Join a proactive team and enhance your customer service skills.
- Qualifications: Motivated individuals with a passion for customer service.
- Other info: Monday to Friday hours with a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
A well-established furniture company, centrally located in the Medway towns, are seeking a proactive Customer Service & Sales Administrator on a temporary basis. There may be permanent opportunities for the right candidate.
Duties will include:
- Processing sales orders efficiently and accurately
- Supporting sales and customer service teams in meeting key performance targets
- Managing customer web portals and ensuring orders are delivered in full and on time
- Handling service requests, returns, and credit requests with professionalism
- Responding to telephone and email enquiries promptly and courteously
- Inputting data accurately into relevant systems and databases
- Coordinating inspections and liaising with third-party companies (where required)
- Following company procedures and processes to maintain quality and compliance
Hours of work are Monday to Thursday, 8.30am - 5.00pm (1-hour unpaid lunch), and Friday, 8.30am - 4.30pm (30-minute unpaid lunch). If you’re motivated, conscientious, and enjoy delivering excellent customer service, please apply today.
Locations
Customer Service and Sales Administrator in Kent, Strood employer: Premier Work Support
Contact Detail:
Premier Work Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Administrator in Kent, Strood
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries and processing orders, being articulate and friendly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Service and Sales Administrator in Kent, Strood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales administration. We want to see how you've processed orders, managed customer queries, and supported teams in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about delivering excellent customer service and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Work Support
✨Know the Company Inside Out
Before your interview, take some time to research the furniture company. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Common Scenarios
Think about the typical situations you might face as a Customer Service & Sales Administrator. Prepare examples of how you've handled customer inquiries, processed orders, or resolved issues in the past. This will demonstrate your proactive nature and problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves responding to enquiries and liaising with third-party companies, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as courteous and confident.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, key performance targets, or what success looks like in this role. This shows that you're engaged and thinking about how you can contribute to the company's goals.
