At a Glance
- Tasks: Coordinate contract projects and manage customer requirements in a dynamic environment.
- Company: Join a friendly team with a focus on excellent customer service.
- Benefits: Opportunity for permanent position, supportive team, and skill development.
- Other info: Perfect for those who thrive in busy environments and enjoy taking ownership.
- Why this job: Be the vital link between customers and teams, making a real impact.
- Qualifications: Excellent organisational skills and a proactive approach to problem-solving.
The predicted salary is between 25000 - 32000 £ per year.
A great opportunity has arisen for a highly organised and proactive Contracts and Customer Support Administrator with excellent Customer Service skills to join our client’s friendly team initially on a temporary basis - there is an opportunity for a permanent position after a qualifying period.
About the Role
Reporting to the Project Manager and working closely with the sales and commercial teams, you will play a key role in coordinating contract projects, managing customer requirements, and acting as a vital link between customers, internal departments, and external partners. This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and takes ownership of their customers and projects from order through to delivery and installation.
Key Responsibilities
- Customer support
Contracts and Customer Support Administrator in Hampshire employer: Premier Work Support
Join a dynamic and supportive team where your organisational skills and customer service expertise will be valued. Our company fosters a collaborative work culture that encourages professional growth, offering opportunities for permanent positions and career advancement. Located in a vibrant area, we provide a stimulating environment that promotes work-life balance and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts and Customer Support Administrator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Contracts and Customer Support Administrator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. We want you to shine when discussing how you handle customer requirements and coordinate projects.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate that you can thrive in a busy environment, just like the one our client offers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect role!
We think you need these skills to ace Contracts and Customer Support Administrator in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and customer service experience. We want to see how you can bring your unique flair to the Contracts and Customer Support Administrator role!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer requirements or coordinated projects in the past.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention times when you’ve tackled challenges head-on. We love candidates who take ownership and can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Premier Work Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around coordinating contract projects and managing customer requirements. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Think about times when you solved problems or went above and beyond for a customer – these stories will resonate well.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you'll be handling, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Demonstrate Your Organisational Skills
As a Contracts and Customer Support Administrator, being organised is key. Be ready to discuss how you manage multiple tasks and priorities. You could mention tools or methods you use to stay on top of your workload, which will highlight your proactive nature.
