At a Glance
- Tasks: Ensure customer satisfaction through sales service and manage point-of-sale processes.
- Company: A prestigious client located in Basildon, known for their commitment to customer service.
- Benefits: Enjoy 20 days holiday plus bank holidays and a Christmas period shutdown.
- Other info: Work hours are Monday to Friday, 9.00am to 5.00pm.
- Why this job: Join a dynamic team focused on exceeding customer expectations in sales.
- Qualifications: Proven experience in office sales and proficiency in English required.
The predicted salary is between 22000 - 26000 £ per year.
Our prestigious client in Basildon is looking to recruit a permanent Office Sales Assistant. As the Office Sales Assistant you will be responsible for ensuring customer satisfaction is exceeded with every client contact which will be regular via phone, email and contact. Help maintain the warehouse and ensure it's fully stocked and products are sent in a timely manner to the clients. Following and understanding all the companies policies and procedures and be able to accurately describe product features and benefits.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Submission of pricing/quotes/tenders to customers and to progress the enquiry to point of sale
- Regular contact/emails/telephone calls to customers, including some cold calling/telesales
- Help maintain a fully stocked warehouse
- Ascertain customer's needs and wants
- Recommend items that match customer needs
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all company's policies and procedures
Requirements and skills
- Proven working experience in Office sales
- Must have the ability to retain technical knowledge
- Account development, liaison with customers, dealing with any issues.
- Co-ordinating price enquiries
- Basic understanding of sales principles and customer service practices
- Liaison with sales team to provide efficient service to customers
- Proficiency in English
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
- Basic administration skills including Word/Excel/Email
Monday to Friday 9.00am- 5.00pm 20 days holiday + bank holidays and Christmas period shut down. Please apply online if you feel you have the skills and ability to do this role!
Sales Office Assistant in Essex employer: Premier Work Support
This Basildon-based company prioritises customer satisfaction and offers a supportive work environment. Employees enjoy 20 days of holiday plus bank holidays, with a Christmas shutdown. The team is dedicated to maintaining high standards in sales and service.
