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- Tasks: Provide top-notch service and maintenance for high-security CCTV and access control systems.
- Company: Leading security systems integration firm with nearly 50 years of experience.
- Benefits: Competitive salary, generous benefits, and opportunities for professional growth.
- Why this job: Join a dynamic team and work on cutting-edge security technology in a varied role.
- Qualifications: Experience with CCTV, IT systems, and access control is essential.
- Other info: Flexible working arrangements and strong team support in a fast-paced environment.
The predicted salary is between 36000 - 48000 £ per year.
Our client is a market leader in the Security Systems Integration sector, with almost 50 years' experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.
They are now seeking to recruit an experienced Field Service Engineer to complement their established and successful team, tasked with dealing with daily fault requests, PPM duties, and out of hours reactive duties for large scale, high end integrated systems from a broad client base. The role involves looking after the daily tasks involved in keeping an important site safe and secure.
With a flexible approach to staying away as required and a 'can do' attitude to ensure the highest levels of customer service and satisfaction, you will work as part of a team of Field Service Engineer professionals who work remotely but can offer guidance and support when required with their strong technical background.
The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base.
Key responsibilities for this varied and challenging role will include:
- Providing a reliable, courteous, efficient, and effective service whilst maintaining a positive image of the company to the customer, through high standards of dress and customer communications, and after successful completion of each service, updating the helpdesk with the call status.
- Providing day to day planned preventative and reactive maintenance and repair of the complex Analogue and Digital CCTV Systems on a high security site in Central London (security clearance will need to be obtained), as well as associated functional and managed control rooms and multi-site Access Control Systems and Perimeter Detection Systems.
To be considered for this unique Field Service Engineer opportunity, it is envisaged the successful candidate will demonstrate sound knowledge of CCTV, IT and PID Systems on varying scales, as well as Access Control systems with Site Mustering and DVR & NVR systems. Knowledge or experience of PID's, Galaxy Alarms, Cortech GUI, CEM, C-Cure and Gallagher Access Control systems, Synergy, Milestone, Video Matrix Systems, IP Systems and Networks and Raid Recording will prove distinctly advantageous.
Field Service Engineer in England employer: Premier Technical Recruitment
Contact Detail:
Premier Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the security systems field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss CCTV, IT, and Access Control systems. We want you to shine when they ask about your experience with complex systems!
✨Tip Number 3
Show off your customer service skills! Since this role involves maintaining a positive image of the company, be ready to share examples of how you've provided excellent service in past roles. It’s all about that 'can do' attitude!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the right fit for you.
We think you need these skills to ace Field Service Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV, IT, and PID systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share your passion for security systems and how your 'can do' attitude aligns with our company values.
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight any previous experience where you provided excellent service. We love candidates who can maintain a positive image of the company while solving problems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Premier Technical Recruitment
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, IT, and PID systems. Familiarise yourself with the specific technologies mentioned in the job description, like Galaxy Alarms and Milestone systems. Being able to discuss these confidently will show that you're not just a good fit, but that you’re genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will highlight your 'can do' attitude.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to fault requests or maintenance tasks. Practice articulating how you would handle these scenarios, focusing on your problem-solving skills and ability to work under pressure. This will demonstrate your readiness for the dynamic nature of the job.
✨Dress the Part
First impressions matter! Make sure you dress smartly and professionally for the interview. This not only reflects your respect for the company but also aligns with the high standards of dress and communication expected in the role.
