Internal Technical Sales Engineer in Leicester

Our client has been established for more than a century and is recognised as a global market leader in the design and manufacture of niche electrical solutions. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and enthusiastic Internal Sales Engineer / Applications Engineer to complement their professional technical Sales team.

Based in Enderby in Leicester and reporting to the Sales Director, the successful candidate will become a key member of the Sales team and act as the front-line contact for customers, developing and maintaining strong relationships as well as dealing with often complex technical enquiries and processing orders. You will be tasked with understanding customer technical requirements, identifying appropriate solutions, and producing preliminary designs which can be costed and quoted, generating profitable business for the company. The role operates as the interface between Customers and the Contracts/Engineering teams, demonstrating a comprehensive understanding of the whole portfolio of company products.

Core duties for this varied and challenging role will include (but not be limited to):

• Processing customer enquiries, including initial customer contact via telephone, email, and face-to-face, as well as occasionally undertaking on-site customer visits.
• Managing, understanding, and interpreting customer requirements before producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company.
• Production of quotations/tenders in a timely, clear, detailed, and accurate manner.
• Following up quotations in a timely manner to secure profitable orders.
• Maintaining your expert level of product knowledge and applications.
• Providing pre-sales technical expertise and product education to new and existing customers.
• Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department.
• Ensuring customers are kept informed of order (contract) status and that any issues are resolved quickly.
• Maintaining accurate up-to-date records of enquiries, quotations, orders, and activity.
• Pursuing new business opportunities where identified and supporting the fellow Contracts, Engineering, and Production departments, building relationships with both new and existing customers to understand their requirements.

To be considered for this exceptional opportunity within a market-leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 2 years’ experience in an electrical or technical sales or applications engineering position, having dealt with large OEMs or international customers. Candidates should realistically be qualified to HNC level or above (or QBE) in an electrical, electronic, or controls engineering discipline. Strong IT skills and proficiency in the MS suite of packages are essential, along with a solid technical mindset – able to read and interpret technical data and relay this accurately to others.

Contact the Sales Team at Premier Technical Recruitment on 01827 68400 or email your CV in confidence to sales@p-t-r.co.uk for further details.