At a Glance
- Tasks: Join a team delivering IT solutions and support to business customers.
- Company: Established IT and telecoms provider based in Wimborne.
- Benefits: Salary around £30,000, company van, training, and 23 days holiday.
- Other info: Dynamic role with opportunities for career growth and varied technical responsibilities.
- Why this job: Gain hands-on experience in networking and cloud technologies while developing your skills.
- Qualifications: Commercial IT experience and a willingness to learn new technologies.
Ready to take your IT career in a new direction? Are you working in IT Support, networking or a similar technical role and looking for an opportunity to develop your skills beyond the helpdesk? Perhaps you've gained experience troubleshooting IT issues, configuring equipment or supporting business networks, but haven't yet had the opportunity to get involved in customer installations and IT infrastructure projects. We're recruiting for an established IT and telecoms provider based in Wimborne that is looking for someone with a good technical foundation, practical problem-solving skills and the enthusiasm to develop into a Field Engineer. You don't need previous field engineering experience. What's important is that you already have some commercial IT experience, understand the fundamentals and are keen to learn.
What's in it for you?
- Salary circa £30,000, depending on experience
- Company van for business use
- Opportunity to develop your skills in networking, VoIP telephone systems and cloud technologies
- Training and support from experienced engineers
- Varied work involving customer installations, technical support and infrastructure projects
- 23 days' holiday plus bank holidays, increasing to 25 days after two years
- Pension scheme with 3% employer contribution
- Free parking
What will you be doing?
You'll join an established engineering team delivering IT and telecoms solutions to business customers across Dorset and the surrounding areas. The role offers a mixture of customer-site work and time in the Wimborne office, typically involving three to four days per week visiting customers and one to two days preparing equipment, planning installations and completing technical administration. Working alongside experienced colleagues, your responsibilities will develop to include:
- Installing and configuring routers, switches, Wi-Fi and other networking equipment
- Preparing, testing and troubleshooting IT hardware and systems
- Assisting with the installation and configuration of business VoIP telephone systems
- Supporting Microsoft 365 and cloud-based IT solutions
- Attending customer sites to investigate and resolve technical issues
- Assisting with customer installations, IT upgrades and infrastructure projects
- Maintaining accurate technical records and project documentation
- Taking on greater technical responsibility as your skills and experience develop
What are we looking for?
We're interested in candidates who can demonstrate:
- Previous commercial experience in IT Support, networking, IT infrastructure or a similar technical role
- Practical experience troubleshooting technical issues and configuring IT equipment
- A good understanding of basic networking principles, including IP addressing, routers, switches or Wi-Fi
- Some knowledge of Windows and Microsoft 365 environments
- A logical approach to fault finding and problem solving
- Good communication skills and confidence dealing with customers
- A willingness to learn new technologies and develop practical engineering skills
- A full UK driving licence
Previous experience with VoIP telephone systems, network installations, firewalls or cloud technologies would be advantageous, but isn't essential. We're happy to consider candidates whose experience is stronger in some technical areas than others, provided they have a good foundation and the aptitude to develop.
Why consider this opportunity?
This is an opportunity to move into a more varied technical position with an established IT and telecoms business. Rather than spending every day on a helpdesk, you'll gain practical experience working on customer installations, troubleshooting equipment, supporting infrastructure projects and developing your knowledge of networking and business communications systems. You'll have the opportunity to learn from experienced engineers while gradually building the skills and confidence to take ownership of more complex work. This isn't a position for someone starting from scratch, but you don't need to know everything on day one. If you've already gained some relevant IT experience and are looking for an employer willing to help you develop into a capable Field Engineer, we'd be interested in hearing from you.
IT Support Engineer – Field Based (Training Provided) in Wimborne Minster employer: Premier Talent Solutions
Join a dynamic IT and telecoms provider in Wimborne, where your career can flourish in a supportive environment. With a focus on employee development, you'll receive hands-on training from experienced engineers while enjoying a competitive salary, generous holiday allowance, and a company van for business use. This role offers the chance to engage in diverse projects, enhancing your skills in networking and cloud technologies, making it an excellent opportunity for those eager to advance their IT careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer – Field Based (Training Provided) in Wimborne Minster
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Premier Talent Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Premier Talent Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Premier Talent Solutions!
✨Direct Apply to Premier Talent Solutions
Let's not forget to apply directly through the Premier Talent Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer – Field Based (Training Provided) in Wimborne Minster
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Premier Talent Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Premier Talent Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Premier Talent Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
