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For Companies At a Glance
- Tasks: Provide technical guidance and prepare quotations for spare parts and services.
- Company: Join a world leader in high-precision CNC machine manufacturing.
- Benefits: Enjoy a competitive salary, generous holidays, and a 4-day work week.
- Why this job: Be the go-to expert for customers and make a real impact in the industry.
- Qualifications: Mechanical discipline experience and strong communication skills required.
- Other info: Great career growth opportunities in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Technical Services Manager role at Premier Reverse Closings. Holroyd Machine Tools is part of the Precision Technologies Group and is a world leader in the design and manufacture of high-precision CNC milling and grinding machines. Our technologies serve industries including aerospace, automotive, power generation, and more, delivering exceptional accuracy and reliability for complex helical components.
The Role
As the main point of contact for our customers, you will provide technical guidance and prepare accurate quotations for spare parts, service work, and machine upgrades. This is a desk‑based role focused on managing enquiries and supporting international customers with technical solutions.
Key Responsibilities
- Respond to technical enquiries and provide support on troubleshooting machine faults, applying a solid understanding of Holroyd machines and their applications.
- Prepare accurate and competitive quotations for spares, services and upgrades.
- Lead and support a team of field service engineers, offering technical guidance when needed.
- Manage the service schedule and coordinate with customers and internal team for travel arrangements.
- Work closely with engineering, software and production teams on complex technical issues.
- Maintain strong customer relationships by responding promptly to enquiries and providing effective technical support.
Person Specification
- Apprentice trained and time‑served in a mechanical discipline.
- Experienced in the build and application of CNC Milling & Grinding machines.
- Strong verbal and written communication skills; able to discuss technical matters confidently.
- Understanding of MRP systems (advantageous).
- Previous enquiry or sales support experience.
Salary & Benefits
- Favourable weekly pattern of 4 days (37 hrs) Mon‑Thurs 07:45‑16:30, Fri 07:45‑11:45
- Highly competitive salary
- 6% matched pension
- Life assurance
- Cash Health Plan
- 33 holidays per year increasing to 38
Technical Services Manager in Rochdale employer: Premier Reverse Closings
Contact Detail:
Premier Reverse Closings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with CNC machines or in technical services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss Holroyd machines and their applications. We want you to shine when it comes to troubleshooting and providing solutions!
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate how you can explain complex technical issues clearly. Remember, as a Technical Services Manager, you'll be the go-to person for customers, so let your verbal skills shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Services Manager in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CNC milling and grinding machines. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Services Manager role. Share specific examples of how you've provided technical support or managed customer relationships in the past.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we want to see that you can discuss technical matters confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Premier Reverse Closings
✨Know Your Machines
Make sure you brush up on your knowledge of CNC milling and grinding machines. Understand their applications and common issues, as you'll need to demonstrate your technical expertise during the interview.
✨Prepare for Technical Questions
Expect questions that test your problem-solving skills and technical knowledge. Think about past experiences where you've successfully troubleshot machine faults or provided technical support, and be ready to discuss them in detail.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating complex technical concepts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated in previous roles.
✨Understand the Company Culture
Research Premier Reverse Closings and Holroyd Machine Tools to get a feel for their values and work environment. Tailor your responses to align with their culture, showing that you're not just a fit for the role, but also for the team.
