At a Glance
- Tasks: Lead and oversee multiple elderly care homes, ensuring quality and compliance.
- Company: A leading elderly care provider with a focus on quality and person-centred care.
- Benefits: Generous annual leave, competitive salary, and bonuses.
- Other info: Supportive culture with opportunities for leadership development and career growth.
- Why this job: Make a real difference in the lives of residents while driving operational excellence.
- Qualifications: Senior multi-site operational experience in elderly care or healthcare required.
The predicted salary is between 80000 - 85000 £ per year.
A leading elderly care provider is seeking an experienced Regional Director of Operations to oversee a portfolio of care homes across the East of England. This is a senior leadership opportunity for an operationally focused individual with strong multi-site experience within the care home sector. The successful candidate will be responsible for driving quality, compliance, occupancy, financial performance, and leadership development across the region.
You will work closely with senior leadership teams while supporting Home Managers and Operations Managers to deliver high-quality, person-centred care and strong commercial outcomes.
Key Responsibilities- Operational Management
- Provide leadership and operational oversight across multiple elderly care services.
- Support and develop Operations Managers and Home Managers across the region.
- Conduct regular site visits to monitor service quality, compliance, and operational performance.
- Lead on service improvement plans and support homes through challenges and change management.
- Quality & Compliance
- Ensure homes maintain strong CQC outcomes and regulatory compliance.
- Drive improvements in care standards, resident experience, and clinical governance.
- Support services with inspections, audits, and action plans where required.
- Promote a culture of accountability, quality, and continuous improvement.
- Commercial Performance
- Oversee occupancy, budgeting, and financial performance across the region.
- Work alongside internal teams to support enquiry management and occupancy growth.
- Monitor KPIs and identify opportunities to improve operational efficiency.
- Support relationships with local authorities, commissioners, and external stakeholders.
- Leadership & Culture
- Support recruitment, retention, and succession planning across management teams.
- Develop a positive and supportive working culture across services.
- Mentor senior leaders and help drive performance and accountability.
- Support employee relations matters alongside HR teams where required.
- Previous experience within a senior multi-site operational role in elderly care or healthcare.
- Strong understanding of CQC regulations and compliance frameworks.
- Proven experience managing large teams and improving service performance.
- Commercial awareness with budget and KPI management experience.
- Excellent communication, leadership, and stakeholder management skills.
- Full UK driving licence required.
- Previous experience at Regional Director or Senior Operations level.
- Nurse qualification or Registered Manager background beneficial.
- Experience supporting new service openings, acquisitions, or turnaround projects.
- Generous annual leave entitlement.
Regional Operations Director in Lowestoft employer: Premier Recruitment Solutions
As a leading elderly care provider, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and development. Our Regional Operations Director role offers the opportunity to make a meaningful impact across multiple care homes in the East of England, with competitive salary packages, generous annual leave, and a commitment to quality care and compliance. Join us to be part of a team that values accountability, continuous improvement, and the well-being of both our residents and staff.
Contact Details:
Premier Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Director in Lowestoft
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Premier Recruitment Solutions.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Premier Recruitment Solutions.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Premier Recruitment Solutions, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Operations Director in Lowestoft
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Premier Recruitment Solutions.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Premier Recruitment Solutions.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Premier Recruitment Solutions. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Premier Recruitment Solutions. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Premier Recruitment Solutions
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Premier Recruitment Solutions’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
