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For Companies At a Glance
- Tasks: Assist customers, process orders, and support daily operations in a fast-paced environment.
- Company: Join the fastest growing Polythene Packaging manufacturer with a supportive team.
- Benefits: Enjoy 28 days' leave, a pension scheme, free parking, and weekly pay.
- Why this job: Kickstart your career in customer service and grow within a thriving company.
- Qualifications: Strong IT skills, good numeracy, and a friendly, professional attitude.
- Other info: Opportunities for career progression and a dynamic work culture.
The predicted salary is between 24000 - 36000 £ per year.
Premier Recruitment Solutions are working with a privately owned company – the fastest growing Polythene Packaging manufacturer – to recruit into their customer service department. The role involves a variety of responsibilities, including customer service, administration, order processing and assisting the Directors with day‑to‑day business operations.
Responsibilities
- Process customer orders
- Manage customer expectations
- Answer telephone enquiries
- Liaise with other departments
- Maintain up‑to‑date records
- Manage customer stocks
- Provide cover during annual leave or illness across other departments
Traits & Skills
- Ability to learn quickly and adapt to different situations
- Strong IT capabilities (Outlook, Excel, Word)
- Good numeracy and literacy skills
- Self‑motivated
- Polite, friendly with a professional telephone manner
- Punctual
- Ability to work under pressure in a fast‑paced thriving environment
- Problem‑solving and initiative
Benefits
- Company‑contributed pension scheme
- 28 days’ annual leave (including bank holidays)
- Career progression and internal promotion encouraged
- Free parking
- Weekly pay
Hours of work
8:30 – 5:30 Mon – Fri
Location: Hampshire, Southampton
Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit.
Customer Service Advisor in Eastleigh employer: Premier Recruitment Solutions
Contact Detail:
Premier Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Eastleigh
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries, make sure you can communicate clearly and professionally. We recommend doing mock calls with friends to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully handled a tough situation. This will impress the interviewers and show you're ready for the fast-paced environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Customer Service Advisor role. We want to see how your background fits with our fast-paced environment, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention specific traits from the job description, like your problem-solving skills and ability to adapt quickly.
Show Off Your IT Skills: Since strong IT capabilities are key for this role, make sure to mention your proficiency in Outlook, Excel, and Word. We love seeing examples of how you've used these tools in previous jobs or projects!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Recruitment Solutions
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their products, values, and what makes them the fastest growing in the polythene packaging industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role is all about customer service, be ready to share specific examples of how you've handled customer queries or complaints in the past. Highlight your ability to manage expectations and provide solutions, as this will demonstrate your suitability for the position.
✨Demonstrate Your IT Proficiency
Make sure to mention your experience with Outlook, Excel, and Word during the interview. You might even want to prepare a quick example of how you've used these tools to improve efficiency or solve a problem in a previous role.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of a few scenarios where you had to think on your feet or adapt quickly to changes. This will show that you can thrive in a fast-paced environment and are self-motivated.
