At a Glance
- Tasks: Assist customers, process orders, and support daily operations in a dynamic environment.
- Company: Fastest growing company in polythene packaging with a supportive culture.
- Benefits: 28 days' leave, pension scheme, free parking, and weekly pay.
- Other info: Opportunities for career progression and internal promotion.
- Why this job: Join a thriving team and develop your skills in a varied role.
- Qualifications: Strong IT skills, good numeracy, and a friendly, professional attitude.
The predicted salary is between 24000 - 30000 £ per year.
Premier Recruitment Solutions are working with a privately owned company who are looking to recruit into their customer service department. Our client specialises within the manufacturing of Polythene Packaging and currently stands as the fastest growing business within the industry. Our client is currently looking for an experienced multi-tasker who is excited by the opportunity of working within a varied position. This is a position that will involve varied responsibilities, from customer services, administration, order processing and assisting the Directors in the day to day running of the business.
Roles / Responsibilities
- Processing customer orders
- Managing customer's expectations
- Answering the telephone and dealing with enquiries
- Liaising with other departments
- Ensuring up to date records are maintained
- Managing customer stocks
- Provide cover during annual leave / illness across other departments
Traits / Skills
- An ability to pick things up quickly and adapt to different situations
- Strong IT capabilities (Outlook, Excel, Word)
- Good numeracy and literacy skills
- Self-motivated
- Polite, friendly with a professional telephone manner
- Punctual
- Ability to work under pressure in a fast paced thriving environment
- Ability to problem solve and to work off own initiative
Benefits
- Company-contributed pension scheme
- 28 days' annual leave (including bank holidays)
- Career progression and internal promotion is encouraged.
- Free Parking
- Weekly Pay
- Hours of work 8:30 - 5:30 Mon - Fri
Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit.
Location: Hampshire
Customer Service Advisor in Southampton employer: Premier Recruitment Solutions Ltd
Join a dynamic and rapidly growing company in the heart of Hampshire, where your role as a Customer Service Advisor will be both varied and rewarding. With a strong focus on employee development, our client offers excellent benefits including a company-contributed pension scheme, 28 days' annual leave, and opportunities for career progression within a supportive and friendly work culture. Experience the excitement of being part of an innovative team that values your contributions and fosters a thriving environment.
Contact Details:
Premier Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Southampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you understand what makes them tick, you can show how you fit right in.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with customer enquiries, a friendly and professional phone manner is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Show off your multi-tasking abilities! Prepare examples of how you've juggled various tasks in previous roles. This will demonstrate that you're ready for the varied responsibilities of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Advisor role. Highlight your ability to multitask, manage customer expectations, and any relevant IT skills you have. We want to see how you can fit into our fast-paced environment!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer service tasks in the past. We love seeing your personality come through!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application showcases your polite and professional telephone manner. Whether it's in your CV or cover letter, let us know how you handle enquiries and liaise with different departments.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Premier Recruitment Solutions Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products, especially their polythene packaging. Understanding their mission and values will help you align your answers with what they’re looking for.
✨Showcase Your Multi-Tasking Skills
Since the role involves various responsibilities, be ready to discuss examples from your past where you successfully managed multiple tasks. Highlight your ability to adapt quickly and how you prioritise effectively under pressure.
✨Demonstrate Strong IT Skills
Brush up on your IT skills, particularly in Outlook, Excel, and Word. Be prepared to discuss how you've used these tools in previous roles, as this will show you can hit the ground running in a fast-paced environment.
✨Practice Your Professional Telephone Manner
As you'll be dealing with customer enquiries, practice speaking clearly and politely over the phone. Consider doing mock calls with a friend to refine your approach and ensure you come across as friendly and professional.
