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- Tasks: Be the go-to person for customers and manage parts orders efficiently.
- Company: Join a thriving automotive team in Portsmouth with a passion for vehicle parts.
- Benefits: Enjoy uncapped bonuses, 30 days holiday, and birthday off every year.
- Why this job: Build a rewarding career in a supportive environment with great growth opportunities.
- Qualifications: Experience in automotive parts advisory and strong communication skills are essential.
- Other info: Work Monday to Friday with occasional Saturday shifts on a rota.
The predicted salary is between 22000 - 28000 £ per year.
Location: Portsmouth, Hampshire Salary: £26,000 – £32,000 OTE (Uncapped) We\’re currently recruiting for a Parts Advisor to join a successful and growing automotive team based in Portsmouth. This is an exciting opportunity for someone with a passion for vehicle parts and customer service, looking to build a rewarding career within a forward-thinking company. About the Role As a Parts Advisor, you\’ll be a key point of contact for customers and internal departments, ensuring accurate, timely, and professional service. You\’ll be responsible for processing parts orders, managing stock efficiently, and delivering outstanding service both over the counter and via direct distribution. Key Responsibilities: Handle customer enquiries in a prompt and courteous manner, explaining the benefits of products and services. Accurately process orders and ensure parts are correctly identified, located, and dispatched. Liaise with technicians and workshop staff to ensure parts are delivered as needed. Manage stock returns, warranties, and core units efficiently with full documentation. Package and prepare items for safe dispatch to customers and trade clients. Maintain accurate records and contribute to a positive, team-oriented environment.Ideal Candidate: Previous experience in a parts advisory role within the automotive industry. Strong organisational skills with the ability to meet deadlines. High attention to detail and accuracy in all tasks. Strong interpersonal skills – confident communicator with both internal teams and external customers. Good IT literacy – confident using software systems and web platforms. Relevant technical qualification or proven track record in a parts-based role is highly desirable.Working Hours: Monday to Friday: 08:00 – 17:30 (1-hour lunch) Saturday (on a rota): 1 in 3, 08:30 – 12:30What\’s in It for You? Competitive base salary plus uncapped bonus structure. Full training and onboarding support. 30 days of holiday including bank holidays, with additional days for long service milestones. Your birthday off – every year. Staff discounts on servicing, MOTs, and parts. Life assurance, pension contributions, and employee assistance programme. \’Refer a Friend\’ and \’Introduce a Customer\’ incentive schemes. Excellent career development opportunities with scope to grow your skills and progress in the business. Role-dependent benefits such as toolbox insurance
Parts Advisor employer: Premier Recruitment Solutions Ltd
Contact Detail:
Premier Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive parts and trends. Being knowledgeable about the products will not only boost your confidence but also impress potential employers during conversations.
✨Tip Number 2
Network within the automotive industry. Attend local events or join online forums where you can connect with professionals in the field. This can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and parts management. Think of examples from your past experiences that showcase your skills and how you handle challenges.
✨Tip Number 4
Showcase your IT skills by being familiar with common software used in parts management. If you have experience with specific systems, be ready to discuss how you've used them effectively in previous roles.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly any previous roles as a Parts Advisor. Emphasise your organisational skills and attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for vehicle parts and customer service. Mention specific examples of how you've handled customer enquiries or processed orders accurately in past roles.
Highlight Relevant Skills: In your application, clearly outline your IT literacy and experience with software systems. This is important for managing stock and processing orders efficiently.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with a forward-thinking company. Mention how you align with their values and how you can contribute to a positive, team-oriented environment.
How to prepare for a job interview at Premier Recruitment Solutions Ltd
✨Show Your Passion for Vehicle Parts
Make sure to express your enthusiasm for vehicle parts and the automotive industry during the interview. Share any relevant experiences or knowledge you have about parts and how they contribute to vehicle performance.
✨Demonstrate Strong Customer Service Skills
Prepare examples of how you've handled customer enquiries in the past. Highlight your ability to communicate effectively and provide solutions, as this role requires excellent interpersonal skills.
✨Highlight Your Organisational Skills
Discuss your experience with managing stock and processing orders accurately. Be ready to explain how you prioritise tasks and meet deadlines, as these are crucial for a Parts Advisor.
✨Familiarise Yourself with Relevant Software
Since good IT literacy is important for this role, brush up on any software systems or web platforms you’ve used in previous jobs. Mention your comfort level with technology during the interview to show you're prepared for the role.
