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- Tasks: Oversee workshop operations, manage job allocation, and ensure high-quality service delivery.
- Company: Established automotive business with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, bonus structure, 30 days holiday, and ongoing training opportunities.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Relevant technical qualifications and experience in workshop control or as a senior technician.
- Other info: Enjoy a supportive environment with excellent career growth and various employee benefits.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Salary: £26,000 - £35,000 OTE (Uncapped)
Contract Type: Permanent / Full Time
We are working with a well-established automotive business that is currently seeking an experienced Workshop Controller to join a busy and successful service team. This role plays a central part in ensuring the smooth running of the workshop, maintaining high standards, and supporting the delivery of an exceptional customer experience.
The Role
As a Workshop Controller, you will oversee the flow of work through the workshop, ensuring all tasks are allocated efficiently and completed to the required standards. You will work closely with technicians, apprentices, service staff and other internal departments to keep operations running smoothly.
Key responsibilities include:
- Managing job allocation and workflow within the workshop
- Maintaining quality control, including checking correct parts ordering, conducting audits and ensuring compliance
- Coaching and supporting vehicle technicians and apprentices
- Working collaboratively with other departments to deliver a seamless customer journey
- Scheduling work to meet customer needs and workshop targets
- Providing accurate estimates for repairs and servicing and setting realistic timescales
- Assisting technicians with technical challenges and identifying solutions
- Ensuring all work meets DVSA, health & safety, and internal standards
About You
- Relevant technical qualifications (City & Guilds, BTEC, NVQ or equivalent)
- Previous experience in the automotive sector, ideally within workshop control or as a senior technician
- Strong organisational and leadership skills with the ability to motivate a team
- Confident IT user with strong communication abilities
- Excellent attention to detail
- Ability to work under pressure and make informed decisions
Benefits
- Competitive salary and bonus structure
- Full training and ongoing development opportunities
- 30 days holiday including bank holidays, with additional entitlement based on length of service
- Birthday day off
- Discounts on servicing, parts, and MOTs
- Employee assistance programme
- Pension scheme
- Various additional benefits depending on role (e.g., tool insurance, company car scheme, uncapped earning opportunities)
Working Hours
- Monday to Friday: 07:00 - 17:00 (1-hour lunch)
- 1 in 3 Saturdays: 08:30 - 12:30
Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.
Workshop Controller in Basingstoke employer: Premier Recruitment Solutions Ltd
Contact Detail:
Premier Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've managed workflows and supported teams in the past. We want to see that you can handle the pressure and keep things running smoothly!
✨Tip Number 3
Showcase your problem-solving abilities! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your capability to assist technicians and ensure quality control in the workshop.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workshop Controller in Basingstoke
Some tips for your application 🫡
Know the Role Inside Out: Before you start your application, make sure you understand what being a Workshop Controller involves. Familiarise yourself with the key responsibilities and required skills so you can tailor your application to show how you fit the bill.
Show Off Your Experience: When writing your application, highlight your relevant experience in the automotive sector. Whether it's workshop control or being a senior technician, make sure we see how your background aligns with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We want to see your qualifications and skills without having to sift through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Premier Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop control and the automotive sector. Be ready to discuss your qualifications, like City & Guilds or NVQ, and how they apply to the role. This shows you're not just a good fit on paper but also in practice.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to motivate and manage a team. Prepare examples of how you've successfully led a team in the past, whether it's through coaching technicians or managing workflow. Highlighting these experiences will demonstrate your capability to handle the responsibilities of the role.
✨Be Ready for Problem-Solving
Expect questions that test your ability to handle technical challenges. Think of specific instances where you've identified solutions under pressure. This will show your potential employer that you can think on your feet and support your team effectively.
✨Understand the Customer Journey
Familiarise yourself with how the workshop's operations impact customer experience. Be prepared to discuss how you would ensure a seamless journey for customers, from scheduling work to delivering quality service. This insight will highlight your commitment to exceptional customer care.
