At a Glance
- Tasks: Provide exceptional customer service and handle various customer interactions with professionalism.
- Company: Join a prestigious company in Dartford with a strong reputation.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for progression.
- Other info: Dynamic role with a supportive team and room for career growth.
- Why this job: Be the front line of customer service and make a real difference.
- Qualifications: Fluent in French, with 1-2 years in customer service and Microsoft Office skills.
The predicted salary is between 30000 - 30000 € per year.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward-thinking Customer Service Coordinator French Speaking. This is a full-time, permanent and hybrid position working for a well-established company. It is a very interesting and varied role with a scope for progression.
Salary: £30,000
Work pattern: Mon-Fri, hybrid (two days at office, three days from home), 37.5 hours per week.
The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience.
Work Experience:
- Essential proficiency in Microsoft Office Suite - Word, Excel, Outlook
- Minimum of 1-2 years of experience in an administrative customer service role
- Familiarity with customer service order processing ERP system
- Customer complaints handling process
Customer Service Coordinator French Speaking in Kent employer: Premier Recruitment Group
Join a prestigious and well-established company in Dartford as a Customer Service Coordinator, where you will thrive in a supportive and dynamic work culture that values employee growth and development. With a hybrid working model, competitive salary, and opportunities for progression, this role offers a meaningful career path while allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator French Speaking in Kent
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your French! Since this role requires you to communicate effectively in French, brush up on your language skills. Try role-playing common customer service scenarios with a friend or even in front of a mirror.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you’re engaged and eager to learn more about the role and the company. Think about what you want to know regarding their customer service approach or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a great opportunity to reiterate your enthusiasm for the position.
We think you need these skills to ace Customer Service Coordinator French Speaking in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in customer service and any specific skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your French-speaking skills, as they’re key for this position.
Showcase Your Soft Skills:Since this role requires empathy and professionalism, make sure to include examples of how you've demonstrated these qualities in past roles. We love seeing real-life scenarios that highlight your customer service prowess!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Premier Recruitment Group
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've handled various situations in the past. Think of specific examples where you demonstrated empathy and professionalism, as these qualities are key for the role.
✨Show Off Your Language Skills
Since this position requires French speaking, make sure to highlight your language proficiency. Prepare to answer some questions in French during the interview to showcase your fluency and comfort with the language.
✨Familiarise Yourself with Their Systems
Research the types of customer service order processing ERP systems commonly used in the industry. If you have experience with any specific systems, be ready to discuss how you used them effectively in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
