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- Tasks: Lead and support multiple supported living services for individuals with complex needs.
- Company: Prestigious care company focused on mental health, learning disabilities, and autism.
- Benefits: Flexible holiday scheme, free training, employee recognition, and assistance programmes.
- Other info: Join a supportive team with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience as a CQC Registered Manager and multi-site management in complex needs services.
The predicted salary is between 40000 - 50000 £ per year.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward-thinking Senior Service Manager (Complex Needs). This is a full-time and permanent position working for a well-established care company in the field of mental health, learning disabilities, and autism.
- Oversee and support multiple supported living services
- Lead service development, start-ups, and transitions in partnership with Locality and New Business teams
- Ensure services meet or exceed CQC and regulatory standards
- Coach, mentor, and develop Registered Managers, Service Managers, and frontline teams
- Build strong relationships with commissioners, local authorities, and professionals
- Manage budgets, risks, quality assurance, and continuous service improvement
- Contribute to regional Senior Management Team discussions
- Lead or support complex HR investigations when required
Qualifications and Experience:
- Management/Leadership qualification (Level 3+)
- Experience as a CQC Registered Manager
- Multi-site management experience within complex needs services
- Experience with safeguarding, inspections, and statutory authorities
- Financial and people management experience
- Full UK driving licence and access to own vehicle
Additional Benefits:
- Flexible Additional Holiday Purchase Scheme
- Free training to achieve qualification in Social Care
- DBS check
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
Service Manager - Performance Management employer: Premier Recruitment Group Limited
Contact Detail:
Premier Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Performance Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who have experience with complex needs services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health and learning disabilities, and think about how your experience aligns with their mission. We want you to shine when you get that interview!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've coached and developed teams in the past. Highlighting your multi-site management experience will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in the care sector.
We think you need these skills to ace Service Manager - Performance Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing complex needs services and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in mental health and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Leadership Skills: As a Senior Service Manager, leadership is key. In your application, share examples of how you've coached and developed teams in the past. We want to know how you can inspire others and drive service improvement!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Premier Recruitment Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Understand the key responsibilities like overseeing supported living services and ensuring compliance with CQC standards. Brush up on your knowledge of mental health, learning disabilities, and autism to show you’re genuinely interested and informed.
✨Showcase Your Leadership Skills
As a Senior Service Manager, you’ll need to demonstrate your ability to coach and mentor others. Prepare examples from your past experiences where you’ve successfully led teams or managed complex situations. This will highlight your leadership style and how you can contribute to their service development.
✨Build Relationships
This role involves working closely with commissioners and local authorities. Think about how you can illustrate your experience in building strong professional relationships. Be ready to discuss specific instances where your networking skills made a difference in your previous roles.
✨Prepare for Financial Discussions
Since managing budgets is part of the job, be prepared to talk about your financial management experience. Bring examples of how you’ve handled budgets, risks, and quality assurance in the past. This will show that you’re not just a people person but also savvy with numbers.