Service Manager, Data & Performance

Service Manager, Data & Performance

Full-Time 40000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support multiple supported living services for individuals with complex needs.
  • Company: Prestigious care company focused on mental health, learning disabilities, and autism.
  • Benefits: Flexible holiday scheme, free training, employee recognition, and assistance programmes.
  • Other info: Join a supportive team with opportunities for professional growth and development.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience as a CQC Registered Manager and multi-site management in complex needs services.

The predicted salary is between 40000 - 50000 £ per year.

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward-thinking Senior Service Manager (Complex Needs). This is a full-time and permanent position working for a well-established care company in the field of mental health, learning disabilities, and autism.

  • Oversee and support multiple supported living services
  • Lead service development, start-ups, and transitions in partnership with Locality and New Business teams
  • Ensure services meet or exceed CQC and regulatory standards
  • Coach, mentor, and develop Registered Managers, Service Managers, and frontline teams
  • Build strong relationships with commissioners, local authorities, and professionals
  • Manage budgets, risks, quality assurance, and continuous service improvement
  • Contribute to regional Senior Management Team discussions
  • Lead or support complex HR investigations when required

Qualifications and Experience:

  • Management/Leadership qualification (Level 3+)
  • Experience as a CQC Registered Manager
  • Multi-site management experience within complex needs services
  • Experience with safeguarding, inspections, and statutory authorities
  • Financial and people management experience
  • Full UK driving licence and access to own vehicle

Benefits:

  • Flexible Additional Holiday Purchase Scheme
  • Free training to achieve qualification in Social Care
  • DBS check
  • Free Employee Assistance Programme
  • Annual Employee Awards Evening
  • Employee recognition schemes

Service Manager, Data & Performance employer: Premier Recruitment Group Limited

Join a prestigious care company in Greater Manchester that prioritises employee development and well-being. With a strong focus on mental health, learning disabilities, and autism, we offer a supportive work culture where you can lead service innovation and make a meaningful impact. Enjoy benefits such as flexible holiday options, free training for qualifications, and recognition schemes that celebrate your contributions.
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Contact Detail:

Premier Recruitment Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager, Data & Performance

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, especially those who have experience with complex needs services. They might know about opportunities that aren't advertised yet.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of CQC standards and service development. We want you to shine when discussing how you can lead and improve services!

✨Tip Number 3

Showcase your leadership skills! Be ready to share examples of how you've coached and developed teams in the past. This is key for a Senior Service Manager role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Service Manager, Data & Performance

Service Development
CQC Compliance
Coaching and Mentoring
Relationship Building
Budget Management
Risk Management
Quality Assurance
Continuous Service Improvement
HR Investigation Management
Multi-site Management
Safeguarding
Inspection Experience
Financial Management
People Management
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing complex needs services and any relevant qualifications. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in mental health and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality!

Showcase Your Leadership Skills: As a Service Manager, you'll be leading teams and managing multiple services. Make sure to highlight your leadership experience and any successful projects you've led. We want to know how you inspire and develop others!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!

How to prepare for a job interview at Premier Recruitment Group Limited

✨Know Your Stuff

Make sure you’re well-versed in the specifics of the role. Familiarise yourself with the key responsibilities like overseeing supported living services and ensuring compliance with CQC standards. This will show that you’re not just interested, but also knowledgeable about what’s expected.

✨Showcase Your Leadership Skills

As a Service Manager, you'll need to coach and mentor teams. Prepare examples from your past experiences where you've successfully led teams or managed complex situations. Highlighting your leadership style and how it aligns with the company’s values can really set you apart.

✨Build Relationships

Since the role involves working with commissioners and local authorities, think about how you can demonstrate your relationship-building skills. Share stories that illustrate your ability to collaborate effectively with various stakeholders, as this is crucial for success in this position.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities, especially around safeguarding and managing risks. Think through potential scenarios you might face in the role and how you would handle them. This preparation will help you respond confidently and show your critical thinking skills.

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