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- Tasks: Lead and support multiple supported living services for individuals with complex needs.
- Company: Prestigious care company in Greater Manchester with a focus on mental health and learning disabilities.
- Benefits: Flexible holiday options, free training, and dedicated development programmes.
- Other info: Opportunities for progression and recognition within a dynamic team.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Level 5 qualification in Health & Social Care and multi-site management experience.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward thinking Senior Service Manager (Complex Needs). This is a full time and permanent position working for a well-established care company in the field of mental health, learning disabilities and autism. Very interesting and varied role with a scope for progression.
Key Responsibilities:
- Oversee and support multiple supported living services
- Lead service development, start-ups and transitions in partnership with Locality and New Business teams
- Ensure services meet or exceed CQC and regulatory standards
- Coach, mentor and develop Registered Managers, Service Managers and frontline teams
- Build strong relationships with commissioners, local authorities and professionals
- Manage budgets, risks, quality assurance and continuous service improvement
- Contribute to regional Senior Management Team discussions
- Lead or support complex HR investigations when required
Essential Requirements:
- Level 5 qualification in Health & Social Care (or equivalent)
- Management/Leadership qualification (Level 3+)
- Experience as a CQC Registered Manager
- Multi-site management experience within complex needs services
- Experience with safeguarding, inspections and statutory authorities
- Financial and people management experience
- Full UK driving licence and access to own vehicle
Benefits:
- Flexible Additional Holiday Purchase Scheme
- Full induction programme to Care Certificate Standards
- Dedicated learning & development programmes
- Free training to achieve qualification in Social Care
- DBS check
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
- Career progression within the company
If interested please apply or contact Tom Kurczab at Right Match Recruitment Group.
Senior Service Manager employer: Premier Recruitment Group Limited
Contact Detail:
Premier Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities in Greater Manchester or surrounding areas. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health and complex needs services. This will help you tailor your answers and show them you're genuinely interested in making a difference.
✨Tip Number 3
Practice your leadership skills! As a Senior Service Manager, you'll need to demonstrate your ability to coach and mentor others. Think of examples from your past experiences where you've successfully led teams or improved services.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else.
We think you need these skills to ace Senior Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Service Manager role. Highlight your experience in managing complex needs services and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in mental health and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead and improve services. Use metrics where possible to show how you've made a difference in previous roles. We appreciate results-driven candidates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Premier Recruitment Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Senior Service Manager. Brush up on your knowledge of CQC standards, service development, and the specific needs of complex care services. This will help you demonstrate your expertise and show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or managed multiple sites in the past. Think about times when you coached or mentored others, and be ready to discuss how you can bring that experience to the table. This is crucial for a role that involves overseeing and supporting various services.
✨Build Relationships
Since this role requires strong relationships with commissioners and local authorities, think about how you’ve built partnerships in previous roles. Be prepared to share specific examples of how you’ve navigated these relationships and what strategies you used to ensure successful collaboration.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to HR investigations or managing budgets. Practice your responses to these types of questions so you can showcase your problem-solving skills and ability to handle complex situations effectively.