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- Tasks: Lead and support multiple supported living services for complex needs.
- Company: Prestigious care company focused on mental health and learning disabilities.
- Benefits: Flexible holiday scheme, free training, and employee recognition programmes.
- Other info: Join a supportive team with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience as a CQC Registered Manager and multi-site management experience required.
The predicted salary is between 40000 - 50000 £ per year.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward-thinking Senior Service Manager (Complex Needs). This is a full-time and permanent position working for a well-established care company in the field of mental health, learning disabilities, and autism.
- Oversee and support multiple supported living services
- Lead service development, start-ups, and transitions in partnership with Locality and New Business teams
- Ensure services meet or exceed CQC and regulatory standards
- Coach, mentor, and develop Registered Managers, Service Managers, and frontline teams
- Build strong relationships with commissioners, local authorities, and professionals
- Manage budgets, risks, quality assurance, and continuous service improvement
- Contribute to regional Senior Management Team discussions
- Lead or support complex HR investigations when required
Qualifications and Experience:
- Management/Leadership qualification (Level 3+)
- Experience as a CQC Registered Manager
- Multi-site management experience within complex needs services
- Experience with safeguarding, inspections, and statutory authorities
- Financial and people management experience
- Full UK driving licence and access to own vehicle
Benefits:
- Flexible Additional Holiday Purchase Scheme
- Free training to achieve qualification in Social Care
- DBS check
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
Service Manager - Performance Management in Manchester employer: Premier Recruitment Group Limited
Contact Detail:
Premier Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Performance Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who have experience with complex needs services. They might know about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health and learning disabilities, so you can show how your experience aligns with their mission.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've coached and developed teams, managed budgets, or led service improvements. Real-life examples will make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Service Manager - Performance Management in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing complex needs services and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in mental health and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Leadership Skills: As a Senior Service Manager, leadership is key. In your application, share examples of how you've coached and developed teams in the past. We want to know how you can inspire others and drive service improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Premier Recruitment Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Familiarise yourself with the key responsibilities like overseeing supported living services and ensuring compliance with CQC standards. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Leadership Skills
As a Senior Service Manager, you'll need to demonstrate your ability to coach and mentor teams. Prepare examples from your past experiences where you've successfully led teams or managed complex situations. This will highlight your leadership style and effectiveness.
✨Build Relationships
Since the role involves working closely with commissioners and local authorities, think about how you can convey your relationship-building skills. Share instances where you’ve developed strong partnerships or navigated challenging stakeholder relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around managing budgets and risks. Prepare for hypothetical scenarios related to safeguarding or HR investigations, and think through your approach to these challenges.