At a Glance
- Tasks: Lead and support multiple supported living services for individuals with complex needs.
- Company: Prestigious care company focused on mental health and learning disabilities.
- Benefits: Flexible holidays, dedicated training, and career progression opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Level 5 qualification in Health & Social Care and multi-site management experience.
The predicted salary is between 40000 - 50000 € per year.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward-thinking Senior Service Manager (Complex Needs). This is a full-time and permanent position working for a well-established care company in the field of mental health, learning disabilities, and autism. Very interesting and varied role with a scope for progression.
Key Responsibilities:
- Oversee and support multiple supported living services
- Lead service development, start-ups, and transitions in partnership with Locality and New Business teams
- Ensure services meet or exceed CQC and regulatory standards
- Coach, mentor, and develop Registered Managers, Service Managers, and frontline teams
- Build strong relationships with commissioners, local authorities, and professionals
- Manage budgets, risks, quality assurance, and continuous service improvement
- Contribute to regional Senior Management Team discussions
- Lead or support complex HR investigations when required
Essential Requirements:
- Level 5 qualification in Health & Social Care (or equivalent)
- Management/Leadership qualification (Level 3+)
- Experience as a CQC Registered Manager
- Multi-site management experience within complex needs services
- Experience with safeguarding, inspections, and statutory authorities
- Financial and people management experience
- Full UK driving licence and access to own vehicle
Benefits:
- Flexible Additional Holiday Purchase Scheme
- Full induction programme to Care Certificate Standards
- Dedicated learning & development programmes
- Free training to achieve qualification in Social Care
- DBS check
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
- Carer progression within the company
If interested please apply or contact Tom Kurczab at Right Match Recruitment Group.
Senior Service Manager in London employer: Premier Recruitment Group Limited
Join a prestigious care company in Greater Manchester that prioritises employee growth and development, offering a supportive work culture where your contributions are valued. With flexible benefits, dedicated training programmes, and opportunities for career progression, this role as a Senior Service Manager allows you to make a meaningful impact in the field of mental health and learning disabilities while working alongside passionate professionals.
Contact Detail:
Premier Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at companies like the one we're recruiting for. A personal recommendation can make all the difference!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health and complex needs services. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and management scenarios. We want to see how you handle challenges, so be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Senior Service Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Service Manager role. Highlight your experience in managing complex needs services and any relevant qualifications. We want to see how your background aligns with our client's needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your leadership experience and how you've successfully managed teams in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's improving service quality or leading successful transitions, we want to know how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Premier Recruitment Group Limited
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Senior Service Manager, especially around CQC standards and service development. Brush up on your knowledge of mental health, learning disabilities, and autism to show you’re genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in coaching and mentoring teams. Think about specific situations where you’ve led service improvements or managed complex HR investigations, as these will resonate with the interviewers.
✨Build Relationships
Demonstrate your ability to build strong relationships with stakeholders. Be ready to discuss how you’ve collaborated with local authorities and commissioners in the past, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Prepare to discuss how you would handle budget management or quality assurance challenges, as these are key aspects of the job.
