Trainee Technical Support Assistant in Stafford

I am currently seeking a Technical Support Assistant to join a well-established company that supplies specialist products to the plumbing and heating industry.

This role will suit a recent college leaver or apprentice who has a qualification and interest in an engineering subject. Full training will be given with the opportunity to undertake further studies and qualifications.

Responsibilities

• Provide technical support and customer service to both internal and external customers.
• Support product warranty claims by product inspections.
• Ensure customer requests are processed efficiently in line with processes.
• Participate in new product development testing.
• Inspect and report on quality.

Requirements

• NVQ/City & Guild/A level qualification in a technical or engineering subject.
• GCSE pass in Maths, English and Science.
• Good communication and written skills.
• Proficient on computer systems.

Premier Placements are acting as an employment agency for this vacancy.