Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic customer service team and manage key client accounts.
- Company: Join a fast-growing facilities management business in the Northwest.
- Benefits: 20 days annual leave, employee perks, and a supportive work environment.
- Why this job: Make a real impact while developing your leadership skills in a vibrant culture.
- Qualifications: Experience in team leadership or account management with strong customer service skills.
- Other info: Enjoy a modern office designed for collaboration and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Key Account Manager role at PREMIER OFFICE SYSTEMS
Competitive Salary + Benefits
Monday to Friday
Runcorn
Are you a commercially savvy relationship-builder with a passion for client success? We\’re partnering with a leading service provider to recruit a Key Account Manager who will take ownership of strategic client portfolios, ensuring operational excellence and driving commercial growth.
Role
As a Key Account Manager, you\’ll be the primary point of contact for a select group of high-value clients. You\’ll oversee service delivery, manage financial workflows, and lead performance reporting—all while identifying opportunities to expand services and deepen client relationships.
Responsibilities
- Manage quotations, invoicing, and certification processes with precision and timeliness.
- Lead applications for payment and ensure alignment with contract terms.
- Monitor account performance against KPIs and SLAs, delivering monthly reports and insights.
- Chair client review meetings and act as the escalation lead for any service issues.
- Collaborate cross-functionally with Finance, Operations, Compliance, and Sales.
- Drive cross-selling initiatives and contribute to strategic business growth.
Key Metrics
- Quotation-to-order conversion rates
- Timeliness and accuracy of financial documentation
- Client satisfaction and complaint resolution
- Revenue target achievement
- SLA/KPI compliance
What We\’re Looking For
- Strong commercial and financial acumen
- Advanced Excel and PowerPoint skills
- Exceptional organisational and time management abilities
- Proven relationship management experience
- A proactive, detail-oriented mindset with a passion for continuous improvement
- Confident communicator with presentation experience
Why Apply?
This is a fantastic opportunity to join a dynamic team where your expertise will directly impact client success and business performance. If you thrive in a fast-paced, client-focused environment and love turning challenges into opportunities—this role is for you
Call Leanne 01270 589943 or send your CV to INDCOM
#J-18808-Ljbffr
Key Account Manager employer: PREMIER OFFICE SYSTEMS
Contact Detail:
PREMIER OFFICE SYSTEMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and needs. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are speaking about your experience, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service and account management. We want to see how your skills align with the Key Account Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: Since this role involves team leadership, it’s crucial to demonstrate your ability to manage and motivate a team. Share specific examples of how you've led teams in the past and the positive outcomes that resulted from your leadership.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and responsibilities to make it easy for us to read. Remember, we appreciate straightforward communication, especially when it comes to client-facing roles!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you’ll have the chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at PREMIER OFFICE SYSTEMS
✨Know Your Clients
Before the interview, research the company's key clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with the role of Key Account Manager.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Be ready to discuss specific situations where you managed performance, resolved conflicts, or provided training, as these are crucial for the team leader aspect of the role.
✨Master the Metrics
Familiarise yourself with common customer service metrics and reporting tools. Being able to discuss how you've used data to improve service delivery or manage client accounts will show that you're results-driven and analytical.
✨Practice Client Interactions
Since you'll be the main point of contact for key clients, practice articulating how you would handle various client scenarios. This could include managing escalations or presenting reports, so think through your approach and be confident in your communication.