At a Glance
- Tasks: Support daily operations in vehicle rental, including cleaning, logistics, and customer service.
- Company: Join Premier Motors, a dynamic vehicle rental business on the Isle of Wight.
- Benefits: Gain hands-on experience, develop customer service skills, and work in a supportive team.
- Other info: Flexible working hours with opportunities for career growth in a fast-paced environment.
- Why this job: Perfect for those who love cars and want to make customers smile every day.
- Qualifications: Experience in vehicle rental or customer service is a plus; clean driving licence required.
The predicted salary is between 24000 - 28000 € per year.
We are seeking a reliable and proactive Vehicle Rental Assistant to support the daily operations of our vehicle rental business. This hybrid role combines customer service, vehicle transportation, and fleet cleaning responsibilities. The successful candidate will help maintain high vehicle presentation standards, ensure timely vehicle movements, and provide excellent service to customers. Other duties may be required of the post holder in addition to those listed below, to ensure that the requirements of the business are met at all times.
Key Responsibilities
- Vehicle Preparation & Cleaning
- Clean and valet rental vehicles to company standards, including interior and exterior cleaning.
- Inspect vehicles for damage, cleanliness, fuel levels, and maintenance issues.
- Ensure vehicles are ready for customer collection on schedule.
- Report defects, warning lights, or mechanical concerns promptly.
- Driver & Vehicle Logistics
- Deliver and collect rental vehicles from customers across the Isle of Wight.
- Conduct vehicle handovers and basic customer walkthroughs.
- Maintain accurate delivery and collection records.
- Ensure safe and lawful driving at all times.
- Rental Operations Support
- Assist customers with bookings, paperwork, and rental queries.
- Support check-in/check-out procedures.
- Help manage vehicle availability and parking organization.
- Use company systems/apps to update vehicle status and job progress.
- Customer Service
- Provide professional and friendly service at all times.
- Handle customer concerns calmly and efficiently.
- Represent the company positively during off-site collections and deliveries.
Knowledge/Skills/Experience/Special Requirements
- Previous experience in vehicle rental, logistics, delivery driving, or car valeting.
- Familiarity with vehicle inspection procedures.
- Customer-facing experience.
- Full valid clean driving licence.
- Comfortable driving various vehicle types and sizes.
- Good attention to detail and cleanliness standards.
- Strong punctuality and reliability.
- Ability to work independently and as part of a team.
- Basic IT/smartphone skills.
- Physically capable of vehicle cleaning and movement tasks.
Hours of Work
Monday to Friday, 8.00am to 5.00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid). One in three Saturdays of the month, September to May, 8.30 am to 12.30 pm, June to August, 8.30 am to 3.30 pm.
To Apply
If you are a motivated operations professional looking to take the next step in your career within a fast-paced rental environment, we would love to hear from you. Send your CV and covering letter to Neil Gordon at: ng@premiermotors.co.uk
Closing Date: 23rd June 2026 (please note that the vacancy may be closed sooner if a successful candidate is found, so please do not delay if you wish to apply for this position.)
Vehicle Rental Assistant - Premier Motors in Newport employer: Premier Motors
Premier Motors is an excellent employer that values reliability and proactivity in its team members. With a strong focus on customer service and vehicle presentation, employees enjoy a supportive work culture that encourages growth and development within the vehicle rental industry. Located on the picturesque Isle of Wight, staff benefit from a unique working environment that combines beautiful scenery with a dynamic and fast-paced rental business.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Rental Assistant - Premier Motors in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Motors. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Vehicle Rental Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role involves a lot of interaction with customers, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to stay calm and professional under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to Neil Gordon. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position!
We think you need these skills to ace Vehicle Rental Assistant - Premier Motors in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in vehicle rental, logistics, or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Vehicle Rental Assistant role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Attention to Detail:Since this role involves vehicle preparation and cleaning, make sure to mention any experience you have with maintaining high standards. We love candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Motors
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Vehicle Rental Assistant. Familiarise yourself with vehicle cleaning standards, customer service expectations, and logistics involved in vehicle delivery. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled customer concerns or provided exceptional service. This will demonstrate your ability to represent the company positively and handle situations calmly.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this job, especially when it comes to vehicle inspections and cleanliness. Be ready to share instances where your attention to detail made a difference, whether in a previous job or a personal project. This will reassure the interviewer that you can maintain high vehicle presentation standards.
✨Prepare for Practical Questions
Expect practical questions related to vehicle logistics and safety. Brush up on your knowledge of driving regulations and vehicle maintenance basics. You might also be asked how you would handle specific scenarios, so think through your responses ahead of time to show that you're proactive and reliable.
