Patient and Practice Relationship Manager

Patient and Practice Relationship Manager Location: Perth/Dundee Area Salary: Up to £28K, dependent on experience, plus commission and £6K car allowance Job Type: Full-time, Permanent About Us Premier Medicare is a leading private ophthalmology clinic dedicated to providing exceptional patient care, cutting-edge treatments, and a seamless patient journey. We pride ourselves on our patient-centred approach, offering expert ophthalmic services with a focus on excellence and innovation. Role Overview We are looking for a Patient and Practice Relationship Manager to drive patient engagement, build relationships with referring optometrists and healthcare professionals, and enhance the clinic’s visibility. The ideal candidate will have a strong background in optics, excellent interpersonal skills, and experience in business development or sales. This role is field-based, requiring regular travel across Northern Scotland to strengthen relationships with opticians and other healthcare providers. A full driving license is essential. Key Responsibilities Business Development & Relationship Management Build and maintain strong relationships with optometrists and healthcare professionals to drive referrals. Develop and implement strategies to grow the clinic’s patient base. Represent the clinic at networking events, conferences, and industry meetings. Act as a key point of contact for patients, ensuring a smooth journey from referral to treatment. Educate patients and referrers on available treatments and services. Provide a compassionate and professional approach to patient inquiries. Marketing & Promotion Work closely with the marketing team to develop promotional materials and campaigns targeting referral sources. Identify new opportunities to enhance brand awareness within the optical and healthcare community. Manage social media engagement and digital outreach in collaboration with the marketing team. Operational & Administrative Support Monitor referral trends and provide insights to improve patient pathways. Assist in coordinating open days, CPD (Continuing Professional Development) events, and other professional education initiatives. Maintain accurate records of engagement activities and report on performance. Key Requirements Proven experience in business development, sales, or relationship management within the optical, ophthalmology, or healthcare sector. Strong knowledge of optical services, ophthalmology, and patient care pathways. Excellent communication and interpersonal skills, with the ability to build strong professional relationships. Self-motivated and target-driven, with the ability to work independently. Full UK driving licence and willingness to travel extensively. Experience in marketing, networking, and event coordination is a plus. What We Offer Competitive salary with performance-based incentives. Ongoing training and professional development opportunities. A supportive and dynamic work environment. If you are passionate about patient care, business growth, and relationship management, we would love to hear from you! To Apply: Please send your CV and a cover letter to karen.malone@premiermedicare.co.uk #J-18808-Ljbffr