Lock Keeper

Lock Keeper

Portsmouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Lock Keeper, you'll ensure smooth operations at our marina while providing top-notch customer service.
  • Company: Join Premier Marinas, a leader in the marine industry, dedicated to customer satisfaction and team spirit.
  • Benefits: Enjoy competitive pay, private medical cover, online GP access, and extra birthday leave!
  • Why this job: This role offers hands-on experience in a vibrant environment with opportunities for personal growth and skill development.
  • Qualifications: Customer service experience is a plus; a positive attitude and teamwork skills are essential.
  • Other info: Full training provided; flexible shifts include days, nights, and weekends. Diversity is celebrated here!

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Lock Keeper role at Premier Marinas

2 weeks ago Be among the first 25 applicants

Join to apply for the Lock Keeper role at Premier Marinas

If you’re looking to explore a career within the marine industry, we may have the role for you!

The position of Lock Keeper has become available at Port Solent Marina, overlooking Portchester Castle. The successful candidate will be joining a dedicated team who work hard to provide the highest levels of customer service and satisfaction.

Candidates must be able to demonstrate the following in order to qualify for consideration:

  • Proven customer service or customer facing experience
  • Must have a “can do” attitude
  • The ability to work alone and as part of a team
  • Be able to stay calm under pressure

A good knowledge of boats and boating would be desirable but not essential as training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.

This role includes working both indoors and outdoors in all weathers and includes working days / nights, weekends and bank holidays as required to keep our marina operational all year round. The duty rota covers 12-hour shifts on a 4 on 4 off basis and the successful candidate may be required to work at other local Premier Marinas’ locations.

Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!

We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Application deadline:Thursday 31st July 2025although we reserve the right to appoint prior to this date. Successful applicants will be contacted within 2 weeks of that date.

Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

  • Industries

    Recreational Facilities

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Lock Keeper employer: Premier Marinas

Premier Marinas is an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located at the picturesque Port Solent Marina, employees benefit from competitive salaries, comprehensive health coverage, and extensive training opportunities to foster personal and professional growth. With a commitment to diversity and a supportive environment, Premier Marinas ensures that every team member can thrive while enjoying the unique experience of working in the marine industry.
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Contact Detail:

Premier Marinas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lock Keeper

✨Tip Number 1

Familiarise yourself with the marine industry and local boating regulations. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role of Lock Keeper.

✨Tip Number 2

Highlight any customer service experience you have, even if it's from a different sector. The ability to provide excellent customer service is crucial for this role, so be ready to share specific examples of how you've excelled in this area.

✨Tip Number 3

Prepare to discuss your teamwork and independent working skills. Think of situations where you've successfully collaborated with others or managed tasks on your own, as these qualities are essential for a Lock Keeper.

✨Tip Number 4

Be ready to talk about how you handle pressure and challenging situations. Since the role involves working in various weather conditions and potentially stressful scenarios, showcasing your calmness under pressure will be a big plus.

We think you need these skills to ace Lock Keeper

Customer Service Skills
Teamwork
Ability to Work Independently
Calmness Under Pressure
Adaptability to Weather Conditions
Time Management
Communication Skills
Basic Knowledge of Boating (desirable)
Problem-Solving Skills
Flexibility in Working Hours
Attention to Detail
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lock Keeper position. Highlight any relevant experience you have in customer service or teamwork.

Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Emphasise your 'can do' attitude and ability to work under pressure, as these are key traits for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the marine industry and the Lock Keeper role. Mention your willingness to learn about boating if you lack direct experience, and express your commitment to providing excellent customer service.

Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all documents are complete and that you meet the eligibility requirements to work in the UK.

How to prepare for a job interview at Premier Marinas

✨Show Your Customer Service Skills

Since the role requires proven customer service experience, be ready to share specific examples from your past roles. Highlight situations where you went above and beyond to ensure customer satisfaction.

✨Demonstrate a 'Can Do' Attitude

Employers love candidates who approach challenges with a positive mindset. During the interview, express your enthusiasm for the role and your willingness to tackle any obstacles that may arise.

✨Discuss Teamwork and Independence

The Lock Keeper position involves both working alone and as part of a team. Prepare to discuss how you've successfully collaborated with others in the past, as well as times when you've taken initiative on your own.

✨Familiarise Yourself with the Marine Environment

While knowledge of boats and boating isn't essential, having a basic understanding can set you apart. Research common boating terms and practices to show your interest in the marine industry during the interview.

Lock Keeper
Premier Marinas
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  • Lock Keeper

    Portsmouth
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-31

  • P

    Premier Marinas

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