Premier Marinas are seeking to appoint an Assistant Manager to join our team at Hamble Yacht Services located on the River Hamble
Working closely with the General Manager, you will play an important role in the day-to-day management of both the marina and boatyard, helping to deliver an outstanding customer experience, ensuring the site operates safely, efficiently and commercially successfully.
This is a great opportunity for a strong team leader with a flexible approach, good communication skills and experience in managing marina and boatyard operations.
Candidates must be able to demonstrate:
- Ability to understand and deliver excellent customer service
- Leadership skills and the ability to support, guide and develop a team
- Specialist knowledge and an understanding of marina and boatyard operations
- Ability to identify and resolve problems effectively
- Strong communication skills and a "can do" attitude
- Resilience and a flexible approach to teamwork
- Ability to delegate appropriately and to communicate effectively with different stakeholders
This role will involve working across both the marina and boatyard and will include supporting the management of staff, contractors and external service providers, assisting with maintenance and improvement works, overseeing boatyard scheduling and carrying out regular inspections.
The role will also involve assisting with boat moving, towing and driving of boats as required, supporting customer communications and helping to resolve customer complaints and service issues. Close liaison with onsite tenants is key to this role.
The Assistant Manager will also deputise for the General Manager in their absence and perform the role of 'On Call Manager' on an agreed rotation basis.
- A generous salary
- 25 days annual leave
- plus additional time off in lieu for any bank holidays worked
- Private Medical Cover
- free onsite parking
- access to an Online GP service 7 days a week
The role is primarily Monday to Friday and will require flexibility with varying start and finish times during busy periods.Occasional weekend working with advance notice will be required subject to seasonal demand.
We believe diversity makes us stronger. We treat all applicants equally and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Proof of eligibility to work in the UK will be required. Our Applicant Privacy Notice is available on our website.
We reserve the right to appoint to this role should a suitable candidate be found prior to the closing date.
#J-18808-Ljbffr
Assistant Manager employer: Premier Marinas
Premier Marinas is an excellent employer, offering a supportive work culture that prioritises teamwork and customer satisfaction. Employees benefit from comprehensive training in boating knowledge and computer systems, ensuring personal and professional growth. Working at Universal Marina on the picturesque River Hamble not only provides a unique environment but also fosters a sense of community among staff, making it a rewarding place to build a career.
