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- Tasks: Deliver top-notch customer service both indoors and outdoors.
- Company: Join a vibrant marine services company in Portsmouth.
- Benefits: Enjoy competitive pay, great benefits, and personal growth opportunities.
- Why this job: Be part of a team that values flexibility and teamwork.
- Qualifications: Customer service experience and a willingness to learn new systems.
- Other info: Exciting role with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A marine services company is seeking a Customer Service Advisor to join their team in Portsmouth. The role involves delivering excellent service, working mainly in the office but also outdoors, and a flexible approach to teamwork.
Ideal candidates will have customer service experience and the ability to learn new systems. The company offers competitive pay, benefits, and opportunities for personal growth.
Apply by submitting your CV and a cover letter outlining your interest.
Marina Customer Experience Specialist in Portsmouth employer: Premier Marinas Ltd
Contact Detail:
Premier Marinas Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marina Customer Experience Specialist in Portsmouth
✨Tip Number 1
Get to know the company! Research their services and values so you can tailor your conversation during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, especially in a marine context. This will help you feel more confident when discussing your experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Marina Customer Experience Specialist in Portsmouth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your cover letter, let us know why you love customer service! Share any experiences that highlight your dedication to delivering excellent service, as this is key for the Marina Customer Experience Specialist role.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant customer service experience and your ability to learn new systems, as these are crucial for us in this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your enthusiasm shines through without overwhelming us with too much information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier Marinas Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of delivering excellent service.
✨Familiarise Yourself with the Company
Do a bit of research on the marine services company. Understand their values, services, and what sets them apart from competitors. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
✨Show Your Flexibility
Since the role involves both office and outdoor work, be prepared to discuss how you adapt to different environments. Share examples of times when you've successfully worked as part of a team or taken on varied tasks to meet customer needs.
✨Prepare Questions to Ask
Have a few thoughtful questions ready for the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking questions shows your enthusiasm and helps you gauge if the company is the right fit for you.
