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- Tasks: Join our team as a Marina Operative, providing top-notch customer service by the water.
- Company: Premier Marinas is dedicated to creating exceptional experiences at our beautiful marina locations.
- Benefits: Enjoy competitive pay, private medical cover, online GP access, and extra birthday leave.
- Why this job: Work in a vibrant environment, develop your skills, and be part of a supportive team.
- Qualifications: Customer service experience and a positive attitude are essential; boat knowledge is a plus.
- Other info: Flexible shifts include days, nights, and weekends; full training provided for the right candidates.
The predicted salary is between 24000 - 36000 £ per year.
Enjoy working by the water? This role could be for you!
The position of Marina Operative has become available at Premier Marinas\’ Swanwick Marina on the idyllic River Hamble.
The successful candidate will be joining a dedicated team who work hard to provide the highest levels of customer service and satisfaction. Applicants must be able to demonstrate the following in order to qualify for consideration:
- Proven customer service or customer facing experience
- Must have a “can do” attitude
- The ability to work alone and as part of a team
- Be able to stay calm under pressure
This is a great opportunity for an enthusiastic person with a flexible work ethic to join our team. The ability to use multiple IT systems and deliver outstanding customer service is essential.
A good knowledge of boats would be desirable but not essential as training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.
This role includes working both indoors and outdoors in all weathers and includes working days, nights, weekends and bank holidays as required to keep our marina operational all year round.
Job role
Marina Operative
Rota
Job type
Full time / Permanent
Job location
Closing
31/08/25
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Application deadline:Sunday 31st August 2025although we reserve the right to appoint prior to this date. Successful applicants will be contacted within 2 weeks of that date.
Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.
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Marina Operative employer: Premier Marinas Limited
Contact Detail:
Premier Marinas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marina Operative
✨Tip Number 1
Familiarise yourself with the local area and the marina itself. Understanding the specific features of Swanwick Marina and the River Hamble can give you an edge in interviews, showing your genuine interest in the role and the environment you'll be working in.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully handled customer interactions, especially in high-pressure situations, as this is crucial for the Marina Operative role.
✨Tip Number 3
Demonstrate your teamwork skills during any discussions or interviews. Share instances where you've worked effectively as part of a team, as well as times when you've taken initiative on your own, showcasing your adaptability.
✨Tip Number 4
If you have any knowledge of boats or marine activities, make sure to mention it! Even if it's not essential, showing enthusiasm for the maritime environment can set you apart from other candidates.
We think you need these skills to ace Marina Operative
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasise any previous customer service or customer-facing roles in your CV and cover letter. Use specific examples to demonstrate how you provided excellent service and handled challenging situations.
Show Your Attitude: In your application, convey your 'can do' attitude. Use positive language and examples that showcase your enthusiasm and willingness to take on challenges, whether working alone or as part of a team.
Demonstrate Flexibility: Mention your flexibility regarding work hours, including nights, weekends, and bank holidays. This is crucial for the Marina Operative role, so highlight any past experiences where you adapted to varying schedules.
Express Willingness to Learn: If you lack specific knowledge about boats, don't let that deter you. Clearly state your eagerness to learn and grow within the role. Mention any relevant skills or experiences that show your ability to quickly adapt and acquire new knowledge.
How to prepare for a job interview at Premier Marinas Limited
✨Show Your Customer Service Skills
Since the role requires proven customer service experience, be ready to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to stay calm under pressure and resolve issues effectively.
✨Demonstrate a 'Can Do' Attitude
Employers love candidates who approach challenges with a positive mindset. During the interview, express your enthusiasm for the role and your willingness to tackle any task, whether it's working alone or as part of a team.
✨Familiarise Yourself with the Marina Environment
While a good knowledge of boats is desirable but not essential, showing that you have an interest in the marina environment can set you apart. Research basic boating terminology and the operations of a marina to demonstrate your eagerness to learn.
✨Be Prepared for Flexible Working Hours
This role involves working various shifts, including nights and weekends. Be ready to discuss your availability and flexibility during the interview, and reassure them that you're committed to meeting the demands of the job.